AssociateOTC

**Associate OTC - Pune** “Life Unlimited” At Smith+Nephew. We design and Manufacture technology that takes the limits off living. The Associate OTC will be responsible for the delivery of effective and efficient Order to Cash processes as well as for following the designed control metrics as described in the S+N Finance Order to Cash taxonomy. **What will you be doing?** Allocate and reconcile customer payments Ensure accurate and timely application of payments to customer accounts. Process write off requests, offset requests, and application reversals. Download Bank Statements and review against payment remittances Use central email box in outlook to acquire customer remittances, process credit card payments and work with collectors to acquire missing payment remittances Contribute to accurate customer statements, follow processes according to SOPs. Refer and raise any issues in applying payments to Manager for further action. Ensure compliance with cash application policies and procedures Implement operational improvements and work with OTC tools: SAP, Getpaid Nurture strong collaborative relationships with internal customers and collaborators, including collections, Treasury, credit management, and any other departments. **What will you need to be Successful?** Education: Graduate / Post Graduate Degree in finance / accounting : B.Com / M.Com / BBA / MBA Fresher or 1 to 2 years of experience in an international environment, preferably in Collections, Cash Application, Order to Cash (OTC), department. Proven record of operational improvements will be an asset. Excel skills on intermediate level, SAP experience preferred GetPaid experience will be an asset. Excellent verbal and written communication skills. Apply customer first approach to anticipate and deliver customer needs and expectations. Proposes solutions within the context of the business by applying technical knowledge to evaluate the associated risks and implications. Ability to analyse financial data, d