Icf
utility energy efficiency programs
AssociateOperationsSpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Operations Specialist at Icf. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. identifying opportunities for process improvements. sharing best practices”
What You'll Achieve.
ensure invoices are complete, accurate, and submitted on time
Industry & Context.
Conduct analyses to identify trends, issues, and opportunities for improvement.; Analytical Thinking: Ability to identify trends and opportunities for improvement through data analysis.; Outstanding analytical [...] skills.
Candidates must be located in the Pacific Time Zone to be considered
What They're Looking For.
Must Have
Bachelor’s degree (or applicants can substitute one year of related experience for one year of education), 1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience, Candidates must be located in the Pacific Time Zone to be considered
Nice to Have
time management, communication, and organization skills., Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel., Outstanding analytical, writing, and communication skills., Willingness to learn invoicing systems, charge codes, and compliance requirements, Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets)., Experience with Power BI (or similar data visualization tool)., Experience with advanced Microsoft data software such as SharePoint Lists and Power Automate.
What You'll Do.
identifying opportunities for process improvements
sharing best practices
conducting thorough analyses of program operations
administrative and invoicing support
monthly invoicing activities
report reconciliation
documentation tracking
data entry into invoicing systems
ensuring that the evaluation
and verification of utility-sponsored energy efficiency projects are successfully executed
processing incoming project applications
review project application forms and submittals to ensure compliance with program policies and procedures
support basic quality control checks to ensure invoices are complete
and submitted on time
documentation updates and process improvements related to invoicing and program administration
How You'll Work.
Team & Collaboration
collaborating with cross-functional teams; Collaborate with IT, Reporting, Marketing, and Customer Care teams.; Cross-Functional Collaboration: Experience working with IT, Reporting, Marketing, and Customer Care teams to support program delivery.
Communication Scope
communication; writing and communication skills
Process & Methodology
Coordination with program staff, billing specialists, and project leads to support monthly invoicing timelines
Full Job Description
**Associate Operations Specialist Location: Remote (Candidates in Arizona strongly preferred)** **Ready to make a difference?** To support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems. As an **Associate Operations Specialist** , you will be responsible for identifying opportunities for process improvements, sharing best practices, collaborating with cross-functional teams, and conducting thorough analyses of program operations. This position provides administrative and invoicing support. The role supports monthly invoicing activities, including report reconciliation, documentation tracking, and data entry into invoicing systems. Candidates must be located in the Pacific Time Zone to be considered) **Why you will love working here:** * **Quality of life:** Flexible workplace arrangements, work-life balance * **Investment of the community:** Donation matching, volunteer opportunities * **Investment in you:** Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan * **And many, many more** (Ask your recruiter for more details!) **What you will be doing:** * Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed. * Collaborate with IT, Reporting, Marketing, and Customer Care teams. * Conduct analyses to identify trends, issues, and opportunities for improvement. * Assist with processing incoming project applications. * Review project application forms and submittals to ensure compliance with program policies and procedures. * Coordination with program staff, billing specialists, and project leads to support monthly invoicing timelines * Support basic quality control checks to ensure invoices are complete, accurate, and submitted on time * Assist with docu
Applying for this Associate Operations Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Icf?
Real rants from real employees. Read before you apply.