RBC
TECHNOLOGY AND OPERATIONS
AssociateOperationsRepresentative-DepositProcessing
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Operations Representative - Deposit Processing at RBC. Processing routine data entry. On-line input of transactions”
What You'll Achieve.
achievement of business SLA/KPI
Industry & Context.
Critical Thinking; problem resolution skills
Can be standing or sitting 90% of the time, Can lift up to 50 lbs
What They're Looking For.
Must Have
Knowledge on how to operate a computer applications, keyboard skills, Can speak and write in English, attention to detail, problem resolution skills, Flexibility to work a variety of shifts, Can lift up to 50 lbs
What You'll Do.
Processing routine data entry
On-line input of transactions
Balancing transactions and deposits
Processes work volumes
Provide consistent service
How You'll Work.
Team & Collaboration
Manage all partners to develop their skills and proficiency
Communication Scope
Communication; Customer Service; Interpersonal Relationship Management
Full Job Description
**_Job Description_** **What is the opportunity?** Reporting to the Department Manager or Team Leader. Responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production. All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles. **What will you do?** * Showcase basic understanding of basic products and processes. * Follow standard procedural guidelines * Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI. * Manage all partners to develop their skills and proficiency on designated capabilities for the role/business through Development Plan activities and career planning discussions. **What do you need to succeed?** **Must have:** * Knowledge on how to operate a computer applications and must have keyboard skills * Can speak and write in English * Strong attention to detail and problem resolution skills * Flexibility to work a variety of shifts as our Centre is open Monday to Friday from 6am to 8pm * Can lift up to 50 lbs. **Working Conditions** * Can be standing or sitting 90% of the time. **What’s in it for you?** We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. * Leaders who support your development through coaching and managing opportunities * Ability to make a difference and lasting impact * Work in a dynamic, collaborative, progressive, and high-performing team * Flexible work/life balance options * Access to a var
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