Weekday AI
AssociateOperationsManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate Operations Manager at Weekday AI. Skills: operational excellence, hospitality-driven service, efficient facility management, operational discipline, people management capabilities, ability to build scalable systems. Ensure all infrastructure, workspace facilities, equipment, and assets are properly maintained through regular inspections, SOPs, quality checks, and preventive maintenance.. Oversee housekeeping, security, valet, and support staff operations to ensure smooth daily function”
What You'll Achieve.
delivering exceptional workplace experiences; operational excellence; smooth workspace operations; high member satisfaction; efficient coordination across teams and vendors; cost optimization initiatives; high member retention and renewal rates; minimizing churn
Industry & Context.
Excellent problem-solving skills
What They're Looking For.
Must Have
Experience in operations, coworking spaces, hospitality, facilities management, or community operations., operational planning, execution, and people-management skills., Ability to build processes and scale operations in a startup or high-growth environment., vendor management and stakeholder coordination abilities., Excellent problem-solving, communication, and organizational skills., Process-driven mindset with attention to detail and ownership., Comfortable managing multiple priorities in a fast-paced environment.
Nice to Have
Operations Management, Hospitality Operations, Community Management, Facilities Management, Vendor Management, CRM Management, Budgeting & Cost Control, Client Relationship Management, Inventory Management, Workspace Operations, Customer Experience & Retention
What You'll Do.
Ensure all infrastructure
and assets are properly maintained through regular inspections
and preventive maintenance.
and support staff operations to ensure smooth daily functioning.
and comfortable work environment by implementing safety protocols and downtime procedures.
Manage amenities and operational services including pantry operations
and inventory management.
Monitor stock levels and ensure timely replenishment of supplies and consumables.
Coordinate with the Sales team for workspace tours
and onboarding activities.
Maintain accurate lead documentation and CRM updates.
Collaborate with Accounts teams for invoicing
and payment tracking.
Work closely with IT teams for maintenance support
and outage management.
Manage vendor relationships
and supply chain activities.
Monitor operational expenses and drive cost optimization initiatives without compromising customer experience.
Identify and onboard cost-effective vendors and service partners.
Prepare monthly operational reports
and expense tracking dashboards.
Ensure timely invoice generation
and payment follow-ups.
Ensure seamless onboarding experiences for all clients and members through structured processes and checklists.
and track customer feedback for continuous service improvement.
Plan and execute member engagement initiatives
and community activities.
Manage issue-resolution logs and ensure timely escalation and closure of complaints.
Support hospitality-focused initiatives that enhance workplace experience and community engagement.
Track daily occupancy and manage space inventory efficiently.
Support revenue growth through additional services and value-added offerings.
Drive high member retention and renewal rates while minimizing churn.
Maintain accurate and confidential client records within internal systems and CRM platforms.
How You'll Work.
Team & Collaboration
Coordinate with the Sales team for workspace tours, client visits, and onboarding activities.; Collaborate with Accounts teams for invoicing, billing, and payment tracking.; Work closely with IT teams for maintenance support, troubleshooting, and outage management.; vendor management and stakeholder coordination abilities.
Communication Scope
Excellent communication skills
Process & Methodology
operational planning, execution
Full Job Description
**This role is for one of the Weekday's clients Salary range: Rs 600000 - Rs 850000 (ie INR 6 - 8.5 LPA)** Min Experience: 2 years Location: NCR JobType: full-time We are looking for a proactive and detail-oriented Operations Manager to oversee the day-to-day functioning of a premium coworking and managed office space environment. This role is focused on delivering exceptional workplace experiences through operational excellence, hospitality-driven service, and efficient facility management. The ideal candidate will bring strong operational discipline, people management capabilities, and the ability to build scalable systems in a fast-paced startup environment. You will play a key role in ensuring smooth workspace operations, high member satisfaction, and efficient coordination across teams and vendors. **Requirements** ### Key Responsibilities ### Workspace & Facility Management * Ensure all infrastructure, workspace facilities, equipment, and assets are properly maintained through regular inspections, SOPs, quality checks, and preventive maintenance. * Oversee housekeeping, security, valet, and support staff operations to ensure smooth daily functioning. * Maintain a safe, secure, and comfortable work environment by implementing safety protocols and downtime procedures. * Manage amenities and operational services including pantry operations, tea/coffee services, power backup, IT coordination, and inventory management. * Monitor stock levels and ensure timely replenishment of supplies and consumables. ### Cross-Functional Coordination * Coordinate with the Sales team for workspace tours, client visits, and onboarding activities. * Maintain accurate lead documentation and CRM updates. * Collaborate with Accounts teams for invoicing, billing, and payment tracking. * Work closely with IT teams for maintenance support, troubleshooting, and outage management. * Manage vendor relationships, contracts, procurement, and supply chain activities. ### Operational Cost Managem
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