Meesho
User Growth & Retention
AssociateOperations
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Operations at Meesho. Skills: execution skills, business process understanding, operational excellence, problem solving, defining SOPs, leading teams, stakeholder management. make and execute a plan for enabling our sellers to participate in our promotional constructs like sale, deals and loyalty programs. play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time”
What You'll Achieve.
ensure that our business KRs are met; achieve the targets for our sale, deals and loyalty programs; metrics for success assessment of individual and team level tasks; drive higher efficiency and better outcomes; measure success
Industry & Context.
problem solving; driving problems to solutions
What They're Looking For.
Must Have
1-3 years of overall experience, at least 1+ years in leading teams, Experience in using Microsoft Excel and Google Sheets to analyze data and build POV, Demonstrated ability to think strategically and tactically, Deep understanding of business and customers, Excellent verbal and written communication skills, Proven ability to lead the team and manage relevant stakeholders, Proven skills in driving problems to solutions and opportunities
Nice to Have
MBA preferred, Experience in Handling Category is an add-on, Experience with startups and fast-paced environments is an added advantage
What You'll Do.
make and execute a plan for enabling our sellers to participate in our promotional constructs like sale
deals and loyalty programs
play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time
motivate & provide direction to a team of KAMs
Advocate Meesho’s values & principles across your team
Work with central teams to ensure we achieve the targets for our sale
deals and loyalty programs
Develop robust processes for smooth execution of all critical tasks
Define KRA's & goals for the team and individuals
Compile and evaluate metrics for success assessment of individual and team level tasks
Communicate priorities and key decisions with stakeholders
Drive higher supplier engagement and quick problem resolution through effectively guiding your team
Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes
Influence strategic decisions across the organization by earning the trust of your stakeholders
Effectively use quantitative & qualitative data to drive decisions & measure success
Helps define short & medium term goals
design execution roadmap and set team priorities that align with company’s overall strategic goals
How You'll Work.
Team & Collaboration
working closely with an Associate - Ops, Key Account Managers(KAMs) and Business Analysts; cross pod functionality with the Product, Tech, Pricing, Supplier Growth, User Growth, and Fulfillment & Experience teams; Work with central teams; Communicate priorities and key decisions with stakeholders; managing relevant stakeholders
Communication Scope
excellent verbal, written & visual communication skills
Process & Methodology
design execution roadmap, set team priorities
Full Job Description
## Description About the Team With almost 4 Lakh entrepreneurs aboard the Meesho app, we are all set to democratize internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As an Associate Operations, you will play a huge role in driving growth for all sellers in the platform by enabling them to participate in the various promotional constructs within Meesho like Sale, Deals and Loyalty programs. Our team holds end-to-end responsibility to source right selections, discounts, catalogs, products for all these events. You will be working closely with an Associate - Ops, Key Account Managers(KAMs) and Business Analysts to achieve this under the guidance of a Program Manager and the Director of MTU/ATU charter. Beyond this there will be cross pod functionality with the Product, Tech, Pricing, Supplier Growth, User Growth, and Fulfillment & Experience teams to achieve our 10x levers. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role We are looking for a dynamic, self-starting, result oriented Associate Operations who can display strong execution skills along with good business process understanding to ensure that our business KRs are met. As Associate Operations, you will be required to make and execute a plan for enabling our sellers to participate in our promotional constructs like sale, deals and loyalty programs. You will also play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time. Operational excellence, problem solving and defining SOPs are some of the key responsibilities of this role. ## What you will do Mentor, motivate & provide direction to a team of KAMs Advocate Meesho’s values & principles across your team Work with central teams to ensure we achieve the targets for our sale, deals and l
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