Grab

Information Technology And Services

Associate,Merchantoperations&Assortmentstrategy

$550–800k ~AI est. Bangkok, Thailand FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Associate, Merchant operations & Assortment strategy at Grab. Skills: Merchant operations, Assortment strategy, Operational metrics. Act as business owner for key merchant app. Collaborate with Product and Tech teams”

What You'll Achieve.

Maximize user conversion; Maximize platform selection

Industry & Context.

Information Technology And Services
Problems you'll solve

Operational efficiency; Eliminating waste

What They're Looking For.

Must Have

1-2 years experience in Sales Operations, 1-2 years experience in Merchant Operations, 1-2 years experience in Growth Operations, 1-2 years experience in Management Consulting, Proficiency in data analysis, Excel/Google Sheets proficiency, Proven track record managing cross-functional regional projects, Managing stakeholders across different teams

Nice to Have

SQL knowledge is a plus, Tableau knowledge is a plus

What You'll Do.

Act as business owner for key merchant app

Collaborate with Product and Tech teams

Optimize merchant tool adoption

Optimize feature rollouts

Optimize merchant digital experience

Drive category-specific assortment growth

Monitor category-specific assortment growth

Drive merchant deal penetration

Monitor merchant deal penetration

Maximize user conversion

Maximize platform selection

Streamline processes across local teams

Minimize duplicated efforts

Standardize best practices in catalog quality

Standardize best practices in campaign deployment

Track key performance indicators

Build dashboards for key performance indicators

Provide actionable insights to leadership

How You'll Work.

Team & Collaboration

Cross-functional regional projects; Stakeholders across different teams

Process & Methodology

Project management

Full Job Description

About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. We are looking for a data-driven, highly organized, and execution-focused Associate, Merchant Strategy & Operations to join our team. In this role, you will sit at the intersection of commercial growth and operational excellence. You will be the central owner of key merchant app features, scale category assortment, and lead critical regional initiatives to drive sales growth. Key Responsibilities * Product Feature Ownership: Act as the business owner for key merchant app features; collaborate with Product and Tech teams to optimize merchant tool adoption, feature rollouts, and overall merchant digital experience. * Assortment & Campaign Scaling: Drive and monitor category-specific assortment growth (SKU health) and merchant deal penetration to maximize user conversion and platform selection. * Operational Centralization: Streamline processes across local teams to minimize duplicated efforts, ensuring best practices in catalog quality and campaign deployment are standardized regionally. * Performance Monitoring & Analytics: Actively track and build dashboards for key performance indicators (SKUs, campaign ROI, tool adoption rates, and onboarding quality) to provide actionable insights to leadership. ## Qualifications * Experience: 1-2 years of experience in Sales Operations, Merchant Operations, Growth Operations, or Management Consulting within the E-commerce, Q-commerce, or Ride-Hailing industries. * Analytical Skills: Strong proficiency in data analysis (Excel/Google Sheets is a must; SQL or Tableau know

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