PURE
property and casualty insurer
AssociateMemberAdvocateTrainingProgramJuly2026
“Associate Member Advocate Training Program- July 2026 at PURE. Skills: exceptional service to our members, taking phone calls from our members, taking first notice of loss, Deliver exceptional customer service, provide proactive member outreach, handle service requests, Handle follow-ups on glass and tow auto claims, applying coverage, setting reserves, bringing claims to resolution, Quickly respond to member and agent inquiries via telephone, email and mail. provide exceptional service to our m”
What You'll Achieve.
aim for our members to _love their insurance_; create a membership experience so compelling that our members never want to leave; makes a real impact and aims high
Industry & Context.
thinking critically to solve problems; positive, solutions-oriented mindset
What They're Looking For.
Must Have
You know your way around a computer., You can easily switch between multiple applications to complete a task., Remembering details, prioritizing competing tasks and thinking critically to solve problems are things that come easily to you, You take pride in your work, communicate your thoughts clearly (over the phone and in writing), integrity
What You'll Do.
provide exceptional service to our members during difficult times
taking phone calls from our members
taking first notice of loss
Deliver exceptional customer service during all interactions with members
provide proactive member outreach
handle service requests to focusing on empathetic service
Handle follow-ups on glass and tow auto claims
and bringing claims to resolution
Quickly respond to member and agent inquiries via telephone
making it easy for them to work with us
How You'll Work.
Team & Collaboration
partner with our members; showing up for each other consistently; a community that cares; lift each other up; celebrate wins together; support one another through challenges in work and life; be part of a team; share your knowledge and talents; be willing to listen and learn from those around you; building a positive culture is everyone's responsibility; team-oriented program
Communication Scope
communicate your thoughts clearly (over the phone and in writing)
Applying for this Associate Member Advocate Training Program- July 2026 role?
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