PURE
property and casualty insurer
AssociateMemberAdvocateTrainingProgram-July2026
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Member Advocate Training Program- July 2026 at PURE. Skills: exceptional service to our members, taking phone calls from our members, taking first notice of loss, Deliver exceptional customer service, provide proactive member outreach, handle service requests, Handle follow-ups on glass and tow auto claims, applying coverage, setting reserves, bringing claims to resolution, Quickly respond to member and agent inquiries via telephone, email and mail. provide exceptional service to our m”
What You'll Achieve.
aim for our members to _love their insurance_; create a membership experience so compelling that our members never want to leave; makes a real impact and aims high
Industry & Context.
thinking critically to solve problems; positive, solutions-oriented mindset
What They're Looking For.
Must Have
You know your way around a computer., You can easily switch between multiple applications to complete a task., Remembering details, prioritizing competing tasks and thinking critically to solve problems are things that come easily to you, You take pride in your work, communicate your thoughts clearly (over the phone and in writing), integrity
What You'll Do.
provide exceptional service to our members during difficult times
taking phone calls from our members
taking first notice of loss
Deliver exceptional customer service during all interactions with members
provide proactive member outreach
handle service requests to focusing on empathetic service
Handle follow-ups on glass and tow auto claims
and bringing claims to resolution
Quickly respond to member and agent inquiries via telephone
making it easy for them to work with us
How You'll Work.
Team & Collaboration
partner with our members; showing up for each other consistently; a community that cares; lift each other up; celebrate wins together; support one another through challenges in work and life; be part of a team; share your knowledge and talents; be willing to listen and learn from those around you; building a positive culture is everyone's responsibility; team-oriented program
Communication Scope
communicate your thoughts clearly (over the phone and in writing)
Full Job Description
Location: Scottsdale Start Date: 07/27/2026 Time Type: Full-Time; Hybrid In-Office 3 days/Remote 2 days **What We Do** We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices. We aim for our members to _love their insurance_. It is our mission is to create a membership experience so compelling that our members never want to leave. **Who We Are** We want to be transparent about what we expect from each other. From PURE, you can expect: _Opportunities to stretch and grow:_ your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards. _Clarity and kindness:_ you can rely on us to be open, honest and supportive, offering clarity on what success looks like. _Support in good times and bad:_ we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree. _A community that cares:_ we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life. **Who You Are** All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you: * Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high. * Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you. * Get comfortable being uncomfortable: we face tough moments and obsta
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