Peet's Coffee

AssociateMarketingManager,Loyalty

$89–100k Emeryville, California, United States FULL TIME Remote Friendly
The Brief

“Associate Marketing Manager, Loyalty at Peet's Coffee. Skills: Loyalty program execution, CRM, Lifecycle marketing, Customer acquisition. Develop CRM programs. Execute CRM programs”

What You'll Achieve.

Drive adoption; Drive engagement; Drive retention; Maximize member value

Industry & Context.

Problems you'll solve

Performance analysis; Data analysis; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree, 4+ years CRM experience, 4+ years lifecycle marketing experience, 4+ years retention marketing experience, Hands-on with modern CRM platform, Coding HTML campaigns, Proven track record with A/B testing, Proven track record with performance analysis, Excel skills, SQL skills, Comfort with reporting tools, Comfort with analytics tools, Exceptional written communication, Exceptional verbal communication, Self-starter attitude, Passion for continuous optimization

Nice to Have

Multivariate testing experience, Experience with loyalty programs

What You'll Do.

Develop lifecycle programs

Execute lifecycle programs

Translate business goals into KPIs

Own lifecycle calendar

Balance strategic vision

Balance flawless execution

Develop creative briefs

Partner with design team

Ensure creatives meet goals

Partner with Retail Marketing team

Execute retail blast campaigns

Report on retail blast campaigns

Partner cross-functionally

Align on creative assets

Align on technical requirements

Segment communications

Personalize communications

Analyze member behavior

Build targeted audiences

Mine campaign performance

Deliver actionable reviews

Present recommendations

Apply process improvements

Maximize member value

Drive simultaneous projects

How You'll Work.

Team & Collaboration

Partnering with design; Partner with product; Partner with retail operations; Partner with marketers; Partner with Retail Marketing; Partner with data insights; Partner with customer service; Cross-functional alignment

Communication Scope

Written communication; Verbal communication; Present strategies; Present results; Present recommendations

Process & Methodology

Time management, Planning, Prioritization, Manage timelines, Manage reviews, Manage delivery

Free ATS check

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