Crunchyroll, LLC
AssociateManager,YouTubeOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Associate Manager, YouTube Operations at Crunchyroll, LLC. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, project management, organization, communication. Serve as the day-to-day point of contact for the external agency partner, managing communication, deliverable tracking, and issue resolution.. Own and manage agency workflows, ensuring content deliverables (clips, Shorts, language version”
What You'll Achieve.
ensuring a high volume of content moves seamlessly from curation to publishing; ensuring content deliverables meet quality standards and brand guidelines; ensuring delivery of content approvals and seasonal workflows; identifying opportunities for efficiency and scalability; ensuring clear prioritization, visibility across stakeholders, and timely turnaround; surfacing insights to support decision-making
Industry & Context.
Proactive problem-solver who identifies issues early and proposes effective solutions.
What They're Looking For.
Must Have
3+ years of experience in marketing operations, project management, agency management, or a related field., Proven experience managing external vendors or agency relationships, including deliverables tracking and quality oversight., organizational skills with the ability to manage multiple concurrent workstreams and deadlines simultaneously., Excellent communication skills—you can hold partners accountable while maintaining working relationships., Proactive problem-solver who identifies issues early and proposes effective solutions., Detail-oriented with a focus on accuracy, process, and execution, Eager to learn and continuously improve processes., Respect for anime and its culture, familiarity with fandom communities.
Nice to Have
Experience managing agency relationships in a media, entertainment, or content environment., Familiarity with YouTube Studio, content management systems, or digital asset management tools., Experience with workflow tools (Airtable, Wrike, Notion)., Proficiency with Adobe Premiere, Final Cut Pro, or Adobe Photoshop., Experience working in the anime, animation, or gaming industry.
What You'll Do.
Serve as the day-to-day point of contact for the external agency partner
managing communication
and issue resolution.
Own and manage agency workflows
ensuring content deliverables (clips
custom edits) meet quality standards and brand guidelines.
Track agency output against volume targets and timelines
proactively flagging risks or gaps.
Coordinate asset delivery across agency
internal creative services
and brand management teams.
Support onboarding of agency partners
establishing workflows
and communication cadences.
Manage high-volume YouTube publishing operations
including rapid-turnaround and bulk uploads with accurate metadata
and geoblocking settings.
Track and manage content approvals and seasonal workflows
Maintain and continuously improve operational workflows
identifying opportunities for efficiency and scalability.
Manage cross-functional requests and approvals
ensuring clear prioritization
visibility across stakeholders
and timely turnaround.
Maintain visibility into project status
proactively identifying risks
Track and compile performance and operational metrics
surfacing insights to support decision-making.
How You'll Work.
Team & Collaboration
Coordinate asset delivery across agency, internal creative services, and brand management teams.; Manage cross-functional requests and approvals, ensuring clear prioritization, visibility across stakeholders, and timely turnaround.
Communication Scope
Excellent communication skills—you can hold partners accountable while maintaining working relationships.
Process & Methodology
project management, managing multiple concurrent workstreams and deadlines simultaneously, tracking deliverables, tracking agency output against volume targets and timelines, tracking and managing content approvals and seasonal workflows, maintaining visibility into project status, identifying risks, bottlenecks, and dependencies, tracking and compiling performance and operational metrics
Full Job Description
About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! This is a remote contract role. We are seeking a detail-oriented, proactive, and highly organized individual to join our Audience Development team as Associate Manager, YouTube Operations. This role reports to the YouTube Operations Manager and will play a critical role in supporting the execution and operational workflows behind Crunchyroll's rapidly growing global YouTube network. If you thrive in fast-paced environments and enjoy managing complex workflows across multiple stakeholders, this could be a great fit. In this role, you will act as the operational backbone of the team, ensuring a high volume of content moves seamlessly from curation to publishing while serving as the primary point of contact for our external agency partner. While this role is closely focused on YouTube, success will be driven by strong project management, organization, and communication skills, rather than deep platform expertise alone. Above all, we're looking for someone who is passionate about anime and fandom communities, highly accountable, and excited to help bring content to fans at scale. A Day in the Life of an Associate Manager, YouTube Operations (Responsibilities) Agency Management & Coordination Serve as the day-to-day point of contact for the external agency partner, managing communication, deliverable tracking, and issue resolution. Own and manage agency workflows, ensuring content deliverables (clips, Shorts, language versioning, custom edits) meet quality standards and brand guidelines. Track a
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