Towne Park
hospitality
AssociateManagerValet&ParkingServices
“Associate Manager - Valet & Parking Services at Towne Park. Skills: client satisfaction, associate management, financial management, operational metrics. Manage client, customer and associate satisfaction. Manage delivery of guest/patient hiring”
What You'll Achieve.
Achieve quality and service levels; Meet business demands and productivity goals; Exceed client expectations
Industry & Context.
Handle guest/patient complaints; Handle difficult situations
Must be able to drive manual transmission, Ability to represent the company effectively, Ability to maintain accuracy and composure under pressure, Physical ability to lift up to 50 pounds, Exposure to inclement weather, Travel up to 10%
What They're Looking For.
Must Have
Valid driver's license and clean driving record, A minimum of one (1) year of related experience in hospitality
Nice to Have
Associate's degree or equivalent degree preferred
What You'll Do.
customer and associate satisfaction
Manage delivery of guest/patient hiring
evaluating and discharging
assigning and directing
Manage financial management
Manage customer issues
Manage a minimum of two associates
Deliver guest service experience exceptionally
Allocate labor resources efficiently
Integrate Towne Park standards
Recruit and hire staff
Respond to associate feedback
Train and coach associates
Conduct performance appraisals
Develop client relationships
Drive business metrics
Ensure revenue collection accuracy
Supervise revenue reconciliation
How You'll Work.
Team & Collaboration
Develop cohesive working relationships with clients' staff; Maintain regular meeting rhythms with client; Follow through on client commitments; Ensure team is focused on client objectives
Communication Scope
Written communication skills; Verbal communication skills; Present information effectively
Applying for this Associate Manager - Valet & Parking Services role?
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