Towne Park
hospitality
AssociateManagerValetParkingServices
“Associate Manager - Valet Parking Services at Towne Park. Skills: guest service, labor resource allocation, recruitment and hiring, client relationship management, business metrics. Deliver guest service exceptionally and consistently. Allocate labor resources efficiently”
What You'll Achieve.
Achieve quality and service levels; Meet business demands and productivity goals; Exceed client expectations
Industry & Context.
Ability to maintain accuracy and composure while under pressure
Must be able to drive manual transmission, Ability to represent the company effectively in a variety of settings, Ability to read, analyze, and interpret general business policies, Ability to compose professional internal and external business communications, Ability to maintain accuracy and composure while under pressure, Physical Requirements: talk or hear, sit or stand for extended periods, walk, handle or feel objects, reach, climb, balance, stoop, kneel, crouch or crawl, Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus, Lifting Requirements: up to 50 pounds occasionally, up to 25 pounds frequently, greater than 10 pounds constantly, Working Environment: climate-controlled, may be exposed to inclement weather and varying temperatures, Travel: up to 10%
What They're Looking For.
Must Have
Valid driver’s license and clean driving record, 1 year of related experience in hospitality
Nice to Have
Associate’s degree or equivalent degree
What You'll Do.
Deliver guest service exceptionally and consistently
Allocate labor resources efficiently
Recruit and hire associates
Develop cohesive working relationships with clients
Drive business metrics for forecasting
Ensure accurate revenue collection and reporting
Supervise revenue and ticket reconciliation
Ensure controls for scheduling and timekeeping
How You'll Work.
Team & Collaboration
Develop cohesive working relationships with clients' staff members; Maintain regular meeting rhythms and communication channels with the client; Ensure the entire team is focused on exceeding client expectations
Communication Scope
Written and verbal communication skills; Effectively present information
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