Sutherland
Healthcare
AssociateManager-TeamManager
Neural analysis suggests this role is
optimal for mid candidates.
“Associate Manager - Team Manager at Sutherland. Skills: Provider data management, Team leadership, Operational metrics. Supervise daily operations. Distribute workload”
What You'll Achieve.
Ensure accurate data entry; Ensure timely data setup
Industry & Context.
Data interpretation; Trend identification
What They're Looking For.
Must Have
2+ years experience leading team, Ability to work in MS Office, Ability to work in fast-paced environment, Ability to be pro-active, Analytical ability
Nice to Have
Experience with Provider Data Management, Knowledge of claims processing, Knowledge of credentialing
What You'll Do.
Supervise daily operations
Drive team performance
Monitor turnaround time
Support system enhancements
Support process automation
Manage data entry process
How You'll Work.
Team & Collaboration
Work with employees; Work as team-player
Full Job Description
About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results * Supervise the daily operations of the Provider Data Management team, including workload distribution, performance management, and staff development * Ensure provider demographic, credentialing, and contract data is accurately entered and maintained in all systems * Drive the performance of the team, by monitoring productivity, quality, and turnaround time standards * Provide coaching, mentoring, and performance feedback to team members * Manage attrition, shrinkage, and other critical metrics of the team. * Support projects involving system enhancements or process automation * Manage the end-to-end provider data entry process to ensure accurate and timely setup for claims payment, member assignment and directory display. * Investigate and resolve complex Provider Data Management issues. * Combine people management and provider data management experience, along with data analysis, and customer serv
Applying for this Associate Manager - Team Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Sutherland?
Real rants from real employees. Read before you apply.