DoorDash
AssociateManager,Strategy&Operations
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“Associate Manager, Strategy & Operations at DoorDash. Skills: Strategy & Operations, Dasher & Logistics, Marketplace performance. Own Dasher supply health across Canadian markets. Manage acquisition, mobilization, and retention”
What You'll Achieve.
Ensure demand is reliably met with quality; Maintain a healthy and high-performing supply base; Consistently meet demand while maintaining delivery quality; Drive durable improvements in coverage and quality
Industry & Context.
Diagnose issues; Identify root causes; Drive durable improvements
What They're Looking For.
Must Have
5+ years experience in strategy, operations, consulting, technology, finance, or related field, Managed complex operational areas with accountability for quality and measurable outcomes, Highly analytical and comfortable using data and AI tools to diagnose issues, prioritize actions, and measure impact, Experience operating in fast-moving, ambiguous environments with multiple competing priorities, Comfortable collaborating cross-functionally and aligning stakeholders around clear decisions
What You'll Do.
Own Dasher supply health across Canadian markets
Ensure demand is reliably met with quality
Diagnose and close supply gaps across regions
Deploy targeted interventions
Design and optimize programs that attract and retain
Understand what drives engagement
Sustain a healthy supply base
Manage supply across varying operating conditions
Balance short-term actions with longer-term planning
Measure supply performance
Model the impact of program changes
Surface clear recommendations for senior stakeholders
Partner cross-functionally with Product
Align on supply strategy
Deliver shared outcomes
Make thoughtful tradeoff decisions between supply adequacy
Protect long-term marketplace health
How You'll Work.
Team & Collaboration
Partner cross-functionally; Align stakeholders
Full Job Description
About the Team The Dasher & Logistics team ensures every delivery is completed with speed, accuracy, and a positive experience for consumers, merchants, and Dashers. We own the health of our delivery marketplace — including cost, quality, efficiency, fulfillment, and sustainable growth. Within this organization, the Canada team owns end-to-end marketplace performance for the country. We partner closely with Product, Engineering, Finance, Analytics, Marketing, and Operations to operate and improve one of DoorDash’s most dynamic and complex markets. About the Role We're hiring an Associate Manager, Strategy & Operations to help manage Dasher supply and delivery quality across Canadian markets. This role sits at the intersection of operational execution and marketplace health, and is accountable for ensuring the right number of quality Dashers are available to meet demand reliably across geographies and conditions. You will translate company and regional goals into clear supply strategies, balancing Dasher acquisition, mobilization, and retention to maintain a healthy and high-performing supply base. You will manage key supply levers, including onboarding pipelines, retention programs, and regional coverage optimization. Your work will require a sharp understanding of what drives Dasher behavior and engagement, and how to design programs that attract and retain quality Dashers at the right time and place. Success in this role means building and managing supply frameworks that consistently meet demand while maintaining strong delivery quality, even as market conditions, seasonality, and external factors shift. You will lead structured analyses to identify supply gaps, diagnose root causes, and drive durable improvements in coverage and quality across geographies. You will report into a Manager of Strategy & Operations. We expect this role to be hybrid with some time in-office and some time remote. You’re excited about this opportunity because you will… Own Dasher supply
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