Razorpay
Financial Technology
AssociateManager,StartupAccounts
Neural analysis suggests this role is
optimal for Manager candidates.
“Associate Manager, Startup Accounts at Razorpay. Skills: Account Management, Sales, Client Relationships. Sustain and nurture solid relationships with key clients. Build and maintain relationships with clients”
What You'll Achieve.
Achieve the portfolio quota; Achieve client relationship targets and KPIs
Industry & Context.
What They're Looking For.
Must Have
Relevant experience in Key Account Management/Sales in the B2B space, Knowledge of best customer service practices, Interpersonal skills and an ability to build rapport with customers, Go-getter attitude, Hardworking with a work ethic
What You'll Do.
Sustain and nurture solid relationships with key clients
Build and maintain relationships with clients
Cross-sell and up-sell to client base
Grow the account to achieve portfolio quota
Conduct business reviews
Attend meetings with clients
Achieve client relationship targets and KPIs
Liaise with internal departments
Escalate and resolve areas of concern
Carry out client satisfaction surveys and reviews
Monitor company performance against service level agreements
Flag potential issues
Update the CRM for any client change
Full Job Description
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventu
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