AssociateManager-Intermodal

Schedule: Full time Job Type: On-site Salary Type: Salary Req #: 2373 About the Role The Associate Manager is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure freight transportation service expectations are met and exceeded. The team is responsible for functions like planning and on-time delivery of customer freight while controlling costs and providing excellent customer communication. The ideal candidate can use statistical data to drive efficiency as well as use root cause analysis tools to improve business processes and exceed customer expectations. This associate manager will work closely with stakeholders in the US and/or Canada. Cross-cultural collaboration is a must for manager and team members. What the Candidate Will Do Supervise day-to-day activities of team members Schedule staff and distribute workload – work closely with US and/or Canadian stakeholders to meet business requirements Associate managers may need to cover work for their team members and may have 30% of time dedicated to production responsibilities Ensure team members meet daily goals and monitor individual and team performance  Develop, implement and maintain effective processes  Proactively generate and share ideas that lead to process efficiency and customer experience improvement Develop and distribute customer and internal performance management reports  Develop strong relationships across organization Develop team members by providing training opportunities, projects, mentoring and coaching  Create and maintain strong team culture in line with Uber Freight values and behaviors  Basic Qualifications Comply with the internal mobility Policy Advanced English, verbal and written 3 years of LOGISTICS (transportation management, brokerage, warehouse, supply chain, etc.) experience WITH increasing level of responsibility. Preferred Qualifications Ability to anticipate and resolve problems using root cause analysis to prevent recur