RR-0370464
AssociateManagerInfrastructureServices
Neural analysis suggests this role is
optimal for Mid candidates.
“Associate Manager Infrastructure Services at RR-0370464. Skills: Hardware Asset Management, asset lifecycle management, data accuracy, stakeholder management. Manage end-to-end hardware asset lifecycle. Maintain complete asset records”
What You'll Achieve.
ensure all assets are accurately maintained; ensure optimal utilization; support monthly billing; support audit compliance; ensure SOW deliverables are met; ownership and accountability for asset data accuracy; High attention to detail; governance mindset; drive hardware optimization; cost efficiency; customer engagement skills
Industry & Context.
analytical and data reconciliation capabilities; resolve discrepancies; Proactive issue resolution
What They're Looking For.
Must Have
8+ years of overall experience, 3–5 years in Hardware Asset Management (HAM), understanding of hardware asset lifecycle management, Advanced Microsoft Excel skills, analytical and data reconciliation capabilities, Familiarity with ITIL processes
Nice to Have
IAITAM certifications (CHAMP, CSAM, CITAM), Lean Six Sigma certification, Experience in enterprise/global asset management environments
What You'll Do.
Manage end-to-end hardware asset lifecycle
Maintain complete asset records
Ensure high data accuracy and completeness
Monitor and manage stock levels
Track asset movements
Generate hardware asset reports
Validate billing data
Ensure assets covered under warranty
and change management
How You'll Work.
Team & Collaboration
Collaborate with internal teams (procurement, field services, infrastructure, finance) and vendors; Participate in governance discussions; Mentor team members
Communication Scope
Excellent communication and stakeholder management skills
Full Job Description
**Job Description:** **Key Responsibilities** * Manage end-to-end **hardware asset lifecycle** (procurement to disposal) and ensure all assets are accurately maintained in the asset repository * Maintain complete asset records including **purchase, lease, warranty, and maintenance details** * Ensure high **data accuracy and completeness (AAC)** through regular reconciliation across multiple data sources * Monitor and manage **stock levels** , including analysis for procurement, redeployment, and disposal * Track asset movements across users, locations, and stockrooms to ensure optimal utilization * Generate **hardware asset reports** (inventory, utilization, lifecycle, stock status) and support monthly billing (ON/OFF reporting) * Validate billing data and resolve discrepancies with finance and stakeholders * Ensure all assets are covered under valid **warranty and maintenance contracts** and support audit compliance * Collaborate with internal teams (procurement, field services, infrastructure, finance) and vendors * Ensure SLA adherence for asset-related service requests (IMACD) * Participate in governance discussions and ensure SOW deliverables are met * Drive **process improvements, cost optimization, and asset efficiency initiatives** * Support incident, problem, and change management related to hardware assets * Mentor team members and ensure adherence to asset management processes **Skills & Experience** * 8+ years of overall experience with 3–5 years in Hardware Asset Management (HAM) * Strong understanding of hardware asset lifecycle management * Experience with asset management tools (e.g., ServiceNow or similar platforms) * Advanced Microsoft Excel skills (pivot tables, lookups, reporting) * Strong analytical and data reconciliation capabilities * Familiarity with ITIL processes (Incident, Change, Problem Management) * Excellent communication and stakeholder management skills **Preferred Qualifications** * IAITAM certifications (CHAMP, CSAM, CITAM) * Lean
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