AssociateManagerInfrastructureServices

Expert-level knowledge of Microsoft Windows Server 2019 and newer, including installation, configuration, user access management, NIC configuration, and troubleshooting, Working proficiency with Linux, specifically Red Hat Enterprise Linux and Ubuntu, including familiarity with core OS structure, basic command-line administration, and a foundational understanding of shell scripting, Deep Active Directory experience, including user access management, trust relationship configuration, GPO creation and implementation, domain controller promotion and demotion, and the design of new AD environments, Working knowledge of AWS, Experience using patch deployment tools such as Ivanti, Experience using vulnerability scanning platforms such as Rapid7, Ability to create and manage deployment groups, schedule and validate patching activity, configure and run scans, and interpret scan results to identify and coordinate remediation actions, Project management and organizational discipline, Ability to work with project teams to refine scope, develop and present Plans of Action and Milestones (POAMs), coordinate meetings, engage the right teams to complete work, track milestones and action items, escalate risks proactively, and provide clear written and verbal status updates, Excel skills including spreadsheet creation, file comparison and merging, pivot tables, calculations, and tracker development for hardware, software, and remediation efforts, Documenting, monitoring, and maintaining an entire client account environment, Serve as the primary point of contact for issues within that environment, Coordinate efforts across the account team, ISB Infrastructure, and corporate teams, Technically strong, Highly organized, Accountable, Quick to learn, Capable of providing guidance and mentorship to less experienced team members