INFUSE
AssociateManagerforCreativeTeams
“Associate Manager for Creative Teams at INFUSE. Skills: process management, operational metrics, continuous improvement. Coordinate day-to-day Creative Teams operations. Prompt removal of blockers”
What You'll Achieve.
High-quality work on time; Ensure campaign delivery within approved timelines and quality standards; Drive operations and high-quality delivery
Industry & Context.
Error handling; Critical thinking skills for process analysis
Working hours: 15:30–00:00 EEST
What They're Looking For.
Must Have
2+ years of experience in team operations management, B2–C1 English level, Ukrainian and/or Russian fluency is a must, Excellent communication and writing skills, Experience setting up and tracking KPIs and goals, Error handling and ability to work under pressure, Critical thinking skills for process analysis, Proven experience working in a fast-paced environment, Proficiency with AI models and tools (Claude, Gemini, GPT)
What You'll Do.
Coordinate day-to-day Creative Teams operations
Prompt removal of blockers
Ensure team alignment with department goals
Report to the Creative Teams Manager
Handle errors and communicate with Client Success Team
Conduct regular process reviews
Initiate process optimization tasks
Ensure campaign delivery within timelines
Monitor and address day-to-day technical issues
Running operational meetings
Assisting team leads in handling client requests
Logging systemic errors
Passing analytical findings to Manager
Documenting workflows
Updating instructions and operational guides
Participating in testing process changes
Collecting team feedback
Formulating improvement proposals
Making operational decisions
How You'll Work.
Team & Collaboration
Cross-functional coordination; Work with Creative Teams; Communicate with Client Success Team; Collaborate with team leads; Work with Manager
Communication Scope
Excellent communication and writing skills; Communicate with Client Success Team
Process & Methodology
Campaign production
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