INFUSE
AssociateManagerforCreativeTeams
“Associate Manager for Creative Teams at INFUSE. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Coordinate day-to-day Creative Teams operations and prompt removal of blockers. Ensure team alignment with department goals and values”
What You'll Achieve.
removing blockers; improving processes; helping creative specialists deliver high-quality work on time; Goals progress and status; process optimization tasks; campaign delivery within approved timelines and quality standards; process improvements
Industry & Context.
Error handling; Critical thinking skills for process analysis; Logging systemic errors; formulating improvement proposals
Working hours: 15:30–00:00 EEST
What They're Looking For.
Must Have
2+ years of experience in team operations management, B2–C1 English level, Ukrainian and/or Russian fluency is a must, Excellent communication and writing skills, Experience setting up and tracking KPIs and goals, Error handling and ability to work under pressure, Critical thinking skills for process analysis, Proven experience working in a fast-paced environment
Nice to Have
Proficiency with AI models and tools (Claude, Gemini, GPT)
What You'll Do.
Coordinate day-to-day Creative Teams operations and prompt removal of blockers
Ensure team alignment with department goals and values
Report to the Creative Teams Manager on Goals progress and status
Handle errors and communicate with the Client Success Team
Conduct regular process reviews and initiate process optimization tasks
Ensure campaign delivery within approved timelines and quality standards
Monitor and address day-to-day technical issues
Running operational meetings (dailies
cross-team syncs) in the Manager's absence
Assisting team leads in handling complex or non-standard client requests
Logging systemic errors and passing analytical findings to the Manager for process improvements
Documenting workflows
updating instructions and operational guides
Participating in testing and implementing process changes initiated by the Manager
Collecting team feedback and formulating improvement proposals
Making operational decisions within delegated authority
How You'll Work.
Team & Collaboration
cross-functional coordination; cross-team syncs; collaboration with Creative Teams; communication with Client Success Team; working with team leads; collecting team feedback
Communication Scope
Excellent communication and writing skills
Process & Methodology
campaign production, ensure campaign delivery within approved timelines and quality standards
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