INFUSE

AssociateManagerforCreativeTeams

Kyiv, Kyiv, Ukraine Remote Friendly
The Brief

“Associate Manager for Creative Teams at INFUSE. Skills: team operations management, process optimization, campaign delivery. Coordinate Creative Teams operations. Remove blockers”

What You'll Achieve.

removing blockers; improving processes; helping creative specialists deliver high-quality work on time; Ensure campaign delivery within approved timelines and quality standards; drive the operations and high-quality delivery across creative teams

Industry & Context.

Problems you'll solve

Error handling; Critical thinking skills for process analysis

Eligibility Requirements

Working hours: 15:30–00:00 EEST

What They're Looking For.

Must Have

2+ years of experience in team operations management, B2–C1 English level, Ukrainian and/or Russian fluency, Excellent communication and writing skills, Experience setting up and tracking KPIs and goals, Error handling and ability to work under pressure, Critical thinking skills for process analysis, Proven experience working in a fast-paced environment

Nice to Have

Proficiency with AI models and tools (Claude, Gemini, GPT)

What You'll Do.

Coordinate Creative Teams operations

Ensure team alignment

Report on Goals progress

Conduct process reviews

Initiate process optimization

Ensure campaign delivery

Monitor technical issues

Run operational meetings

Update operational guides

Participate in testing

Implement process changes

Collect team feedback

Formulate improvement proposals

Make operational decisions

How You'll Work.

Team & Collaboration

Coordinate day-to-day Creative Teams operations; Ensure team alignment with department goals; Report to the Creative Teams Manager; Communicate with the Client Success Team; Running operational meetings (dailies, cross-team syncs); Assisting team leads in handling complex or non-standard client requests; Passing analytical findings to the Manager; Participating in testing and implementing process changes initiated by the Manager; Collecting team feedback and formulating improvement proposals

Communication Scope

Excellent communication and writing skills

Process & Methodology

campaign production, Ensure campaign delivery within approved timelines

Free ATS check

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