Dxc Technology

AssociateManagerBusinessProcessSolutions/LMA/InsuranceBPS

Pune, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Associate Manager Business Process Solutions/LMA/Insurance BPS at Dxc Technology. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Analyze business systems and identify client requirements. Supervise development of scope of services”

What You'll Achieve.

Ensure Process Excellence; Drive and implement Process Automation; Ensure Business unit profitability; Drive a process of continuous improvement in quality

Industry & Context.

Problems you'll solve

Analytical and business process development skills; Ability to define specific solutions within an abstract environment

Eligibility Requirements

Willingness to travel, Able to work in office environment

What They're Looking For.

Must Have

People Management experience is must, Eight or more years of business process outsourcing, consulting, or systems implementation experience, Two or more years of leadership experience, Experience working with business processes, Experience working with information technology applications and infrastructure, Experience working with application delivery, management structures and reporting procedures, Experience working with integrating applications

Nice to Have

Bachelor's degree in business administration, information technology, computer technology or related field preferred, UK Insurance Experience would be an advantage

What You'll Do.

Analyze business systems and identify client requirements

Supervise development of scope of services

structure and supervise team deliverables

Serve as technical resource for client(s)

respond and resolve issues

Evaluate current internal processes

Recommend modifications and new processes

Identify additional product/services opportunities

Recommend and initiate employee selection and hiring

Train and evaluate employees

Address performance issues

Make recommendations for personnel actions

Represent company's outsourcing capabilities

Assist in pre-sale inquiries

Assist in client evaluation

Review and assess Business Requirements

Determine Scope of Project

Ensure Process Excellence

Drive and implement Process Automation

Estimate Resource Requirement

Recruit Resources as per requirement

Client Co-ordination and Management

Ensure Business unit profitability

Prepare and maintain Daily

Weekly and Monthly reports

Ensure appropriate documentation preparation

Ensure adequate access control

Conduct Project Management Reviews

Organize Training for new recruits

Conduct Process Refresher Training

Facilitate data for Senior Management Review

Contribute towards Business Development

Manage and motivate the team

Engender trust and commitment

Build relationships with staff and clients

Ensure ongoing coaching of team members

Ensure personal development plans are in place

Manage the quality control process

Ensure adherence to quality concepts

Drive continuous improvement in quality

How You'll Work.

Team & Collaboration

Cross-functional coordination; Work with business development team; Accompanies sales team to client sites; Managing & motivating the team towards a common goal; Engendering trust and commitment and build relationships with staff and clients; Ensuring ongoing coaching of team members

Communication Scope

Communication skills

Process & Methodology

Project Management Reviews and Analysis

Full Job Description

**Job Description:** _Essential Job Function: -_ * Analyse business systems and functions; assists in identifying client requirements and provides appropriate documentation for contract and pricing propositions. * Supervises the development of scope of services and requirements definitions. Assign, structures and supervises team deliverables to meet project schedules. * Serves as technical resource for client(s) and/or staff. Analyse, responds and resolves issues and assists in re-evaluating priorities. * Evaluates current, internal processes and maintains currency with industry trends and forecasts. Recommends approved modifications and/or new processes to maintain competitiveness in the industry. * Identifies additional product/services opportunities in client organization and follows up with business development team. * Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and make recommendations for personnel actions. Makes recommendations for salary increase transfers and terminations to manager. * Works in conjunction with the business development team in representing company's outsourcing capabilities to potential clients. Accompanies sales team to client sites, aids in pre-sale inquiries and assists in client evaluation. _Education Qualification: -_ * Bachelor's degree or equivalent combination of education and experience * Bachelor's degree in business administration, information technology, computer technology or related field preferred _Work Experience & Key Competencies: -_ * People Management experience is must. * Eight or more years of business process outsourcing, consulting, or systems implementation experience * Two or more years of leadership experience * Experience working with business processes * Experience working with information technology applications and infrastructure * Experience working with application d

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