Kraken
Energy
AssociateLearningExperienceLeadInternship
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Learning Experience Lead Internship at Kraken. Skills: Learning experience, Training programs, LMS administration. Manage training programs. Plan training cohorts”
What You'll Achieve.
Maximize completion rates; Maximize learner engagement; Maximize net promoter scores
Industry & Context.
What They're Looking For.
Must Have
LMS administration, Training cohort management, Adapt global content to local needs, Learning data analysis, Operational management of training programs, Proficiency with collaborative tools
Nice to Have
Experience in global, fast-moving, multicultural environment, Familiarity with Docebo or major LMS/LXP platforms, Experience with authoring tools, Understanding of blended learning design, Adult learning theory, Behaviour change, Design lightweight job aids, Design videos, Design quick-start guides, Design process walkthroughs, Experience supporting learning in energy, Experience supporting learning in utilities, Experience supporting learning in regulated industries
What You'll Do.
Manage training programs
Plan training cohorts
Launch training cohorts
Report on training cohorts
Structure learning groups
Enroll learners on LMS
Monitor training schedules
Organize live workshops
Organize virtual classes
Configure learning plans
Enroll learners in modules
Track platform issues
Report platform issues
Maximize completion rates
Maximize learner engagement
Maximize net promoter scores
Follow up with inactive learners
Deliver engaging learning
Apply global frameworks
Apply global standards
Design client-facing experiences
Design onboarding sessions
Design process training
Design system walk-throughs
Design role-based resources
Ensure client learning consistency
Adapt learning for regional needs
Support digital experience
Provide feedback on content structure
Manage content lifecycle
Update learning materials
Stay informed on learning trends
Stay informed on new tools
Stay informed on innovative delivery formats
How You'll Work.
Team & Collaboration
Learning experience team; Global L&D team; Local communities; Subject matter experts; Client Delivery teams; Local teams; Product teams; Engineering teams; Client teams
Communication Scope
Storytelling; Visual structuring
Process & Methodology
Project management
Full Job Description
## Description Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. As more global clients adopt our platform, the way we enable their people to learn and grow becomes a critical part of their success. We want learning experiences that are simple, scalable, human — and built for the pace of transformation our clients go through. We’re looking for an Associate Learning Experience Lead – Client Delivery responsible for the smooth operational delivery of learning experiences and training programs to clients, partners and staff globally. In this hybrid L&D operating model, you’ll sit within the learning experience team of the global Client Delivery organization, collaborating closely with the global Learning & Development team and local communities of subject matter experts. You will support external client and partner learning programs to ensure engagement, progression, and successful completion of training co
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