Shield AI

deep-tech

AssociateInfrastructureEngineer

$100–160k San Francisco, California, United States; San Mateo, California, United States; Dallas, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Associate Infrastructure Engineer at Shield AI. Skills: Infrastructure, Systems Engineering, Automation, Cloud Environments. Design, deploy, and improve infrastructure. Implement and operate virtualization, compute, storage, backup, and disaster recovery systems”

What You'll Achieve.

Ensure core systems are stable, secure, and scalable

Industry & Context.

deep tech
Problems you'll solve

problem-solving skills; Troubleshoot complex issues

Eligibility Requirements

On-call, Escalations support

What They're Looking For.

Must Have

Bachelor’s degree in a technical discipline, or equivalent practical experience, 4–6 years of experience supporting infrastructure and systems in a production environment, hands-on experience with Windows Server, Active Directory (on-prem + Azure AD), and virtualization platforms (VMware, Nutanix, Hyper-V, or similar), Experience supporting Linux systems (RHEL, Ubuntu, or similar), Working knowledge of enterprise storage, backup, and disaster recovery solutions, Experience supporting or operating workloads in AWS and/or Azure environments, Experience with scripting and automation (PowerShell, Python, or Bash), Experience with system monitoring, patching, and lifecycle management, with the ability to troubleshoot across systems, infrastructure, and basic networking, organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a process-oriented, change-controlled environment

Nice to Have

Experience supporting site buildouts or infrastructure expansions, Familiarity with Infrastructure as Code (Terraform, Ansible), Experience with monitoring/observability platforms, Experience in high-availability or mission-critical environments, Relevant certifications (Microsoft, VMware, AWS/Azure)

What You'll Do.

and improve infrastructure

Implement and operate virtualization

and disaster recovery systems

Contribute to capacity planning

performance optimization

and security improvements

Automate and streamline operations

Document systems and contribute to technical projects

Operate and support infrastructure

Monitor system health and proactively resolve issues

Troubleshoot complex issues

Provide escalation support

and lifecycle management

Execute maintenance and support backup validation

Perform system tuning

and vulnerability remediation

Maintain accurate documentation

How You'll Work.

Team & Collaboration

Work with product team

Communication Scope

communication skills

Full Job Description

## Description Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.  Job Description: Shield AI is seeking an Infrastructure Engineer to support the day-to-day operation, maintenance, and improvement of enterprise infrastructure systems across on-premises datacenters and cloud environments. This role focuses on both execution and delivery—ensuring core systems (compute, identity, storage, and virtualization) are stable, secure, and scalable, while contributing to infrastructure buildouts, system improvements, and automation initiatives. This position may be based in San Diego or San Mateo, CA; Dallas, TX; or other Shield AI locations. ## What you'll do Systems Engineering: Design, deploy, and improve infrastructure for site buildouts, expansions, and core enterprise services (AD, Azure AD, M365). Implement and operate virtualization, compute, storage, backup, and disaster recovery systems. Contribute to capacity planning, performance optimization, and security improvements. Automate and streamline operations using scripting and configuration management tools. Document systems and contribute to technical projects and implementations. Operations and Support: Operate and support infrastructure across on-premises and cloud environments (AWS, Azure). Monitor system health and proactively resolve issues impacting performance and availability. Troubleshoot complex issues across systems, storage, and networking. Provide escalation support and participate in on-call and escalations support. Maintenance: Perform patchin

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