ALSAC
AssociateII-ECCEnterpriseSupport,Bilingual-Spanish
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate II - ECC Enterprise Support, Bilingual-Spanish at ALSAC. Skills: Enterprise Support, Bilingual-Spanish, Customer Service, Relationship Building, Fundraising Support. Connect with donors and volunteers through multiple channels, offering guidance, encouragement, and heartfelt appreciation.. Support and coach individuals and teams through their fundraising journeys—helping them set goals, stay motivated, and celebrate milestones.”
What You'll Achieve.
Fuel the mission of saving children’s lives and finding cures for childhood cancer and other life-threatening diseases.; Help donors and volunteers set goals, stay motivated, and celebrate milestones.; Ensure a seamless donor experience.; Inspire deeper engagement through events, campaigns, and giving opportunities.
Industry & Context.
problem-solving and communication skills to resolve issues
Ability to work evenings, weekends, and peak fundraising seasons
What They're Looking For.
Must Have
1+ year of experience in customer service, sales, or call center environments, Fluency in both English and Spanish (spoken and written) required, Excellent verbal and written communication skills across platforms (phone, email, chat, text, social media), multitasking, time management, and organizational skills, Comfort with technology, including Microsoft Office, CRM systems, and social media tools, Ability to work independently and as part of a mission-driven team, High school diploma or equivalent required
What You'll Do.
Connect with donors and volunteers through multiple channels
and heartfelt appreciation.
Support and coach individuals and teams through their fundraising journeys—helping them set goals
and celebrate milestones.
Use your problem-solving and communication skills to resolve issues
and ensure a seamless donor experience.
Educate supporters about St. Jude’s impact and inspire deeper engagement through events
and giving opportunities.
Provide culturally relevant support and communication in Spanish to donors and volunteers
ensuring inclusivity and accessibility across all engagement efforts.
identify opportunities for improvement
and help shape the future of donor engagement.
Thrive in a fast-paced environment that may include evenings
and peak fundraising seasons.
How You'll Work.
Team & Collaboration
Ability to work as part of a mission-driven team
Communication Scope
Excellent verbal and written communication skills across platforms (phone, email, chat, text, social media); Culturally relevant support and communication in Spanish
Full Job Description
# ****At ALSAC you do more than make a living; you make a difference.**** ## **_We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we 're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®_** ## _Job Description_ **Schedule:** Monday Through Friday 11:30 AM CT to 8:00 PM CT, Work from Home / Remote At **ALSAC** , the fundraising and awareness organization for **St. Jude Children’s Research Hospital** , every conversation has the power to change a life. As an **Associate II - Enterprise Support, Bilingual** , you’ll be the voice and heart of St. Jude—building meaningful relationships with donors, volunteers, and supporters across the country. Through phone, email, chat, text, and social media, you’ll help fuel the mission of saving children’s lives and finding cures for childhood cancer and other life-threatening diseases. ## **What You’ll Do** * **Be a Relationship Builder:** Connect with donors and volunteers through multiple channels, offering guidance, encouragement, and heartfelt appreciation. * **Drive Fundraising Success:** Support and coach individuals and teams through their fundraising journeys—helping them set goals, stay motivated, and celebrate milestones. * **Deliver Exceptional Service:** Use your problem-solving and communication skills to resolve issues, answer questions, and ensure a seamless donor experience. * **Champion the Mission:** Educate supporters about St. Jude’s impact and inspire deeper engagement through events, campaigns, and giving
Applying for this Associate II - ECC Enterprise Support, Bilingual-Spanish role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about ALSAC?
Real rants from real employees. Read before you apply.