Thoughtworks
AssociateIIContentPublishingandProgramManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Associate II Content Publishing and Program Manager at Thoughtworks. Skills: Content operations, Program management, Workflow management, Publishing timelines. Oversee content workflows. Manage publishing timelines”
What You'll Achieve.
On-time content delivery; High-quality content delivery; Effective workflow management; Timely delivery key campaigns; Maintain editorial standards; Content center scale; Data-driven decision-making; Improve efficiency; Improve cross-team collaboration; Seamless execution
Industry & Context.
Identify bottlenecks; Improve processes; Drive operational efficiency
What They're Looking For.
Must Have
4+ years content operations, 4+ years project management, 4+ years editorial traffic management, 4+ years newsroom coordination, Experience global B2B marketing, Experience corporate communications, Manage complex content workflows, Monitor project status, Report project status, Communicate project status, Understanding editorial workflows, Understanding content production lifecycles, Understanding digital publishing processes, Experience with AEM, Working knowledge of JIRA, Hands-on experience AEM publishing
Nice to Have
Experience supporting large content programmes, Experience in marketing operations, Experience in campaign program management, Experience B2B marketing, Experience digital transformation, Experience technology consulting services
What You'll Do.
Oversee content workflows
Manage publishing timelines
Monitor project progress
Track project progress
Coordinate dependencies
Project manage flagship assets
Triage content intake requests
Support Content Ops lead
Execute strategic projects
Track strategic projects
Consolidate best practices
Track publishing pipeline health
Track capacity utilization
Track delivery performance
Ensure smooth handoffs
How You'll Work.
Team & Collaboration
Content pods; Content strategists; SMEs; Operations stakeholders; Global teams; Regional teams; Senior stakeholders; Subject matter experts; Field marketing; Service line marketing; Partner marketing; Global campaign strategy; Employer brand marketing; Alumni marketing; Global Tech team
Communication Scope
Written communication; Stakeholder communication
Process & Methodology
Project management, Workflow management, Timeline management, Dependency management, Resource allocation
Full Job Description
The content publishing and program manager acts as the central coordinator of the content newsroom, overseeing content workflows, publishing timelines, flagship content production, and triage across campaign content streams. Reporting to the content operations lead, you will ensure seamless handoffs between content pods, content strategists, SMEs, operations and other stakeholders, optimizing processes for speed, quality and collaboration. Responsibilities Oversee end-to-end content workflows and manage timelines across multiple publishing streams. Monitor and track project progress to ensure on-time, high-quality content delivery. Coordinate dependencies across pods and content teams to maintain alignment. Project manage the production of flagship assets — including Tech Radar, Looking Glass and other marquee reports, ensuring quality, timeliness and impact. Triage campaign content intake requests and allocate assignments to writers and strategists based on priority, scope, and team capacity ensuring effective workflow management and resource alignment to key campaigns and programs for timely delivery. Triage, manage and publish blog content for the corporate website and Medium, maintaining editorial standards. Support the Content Ops lead by executing and tracking strategic publishing projects that help the content center scale via standardization of processes, templates, publishings/programs as well as consolidating and sharing best practices Track and report on publishing pipeline health, capacity utilization, and delivery performance to support data-driven decision-making. Streamline and optimize processes to improve efficiency and cross-team collaboration. Ensure smooth handoffs between global and regional teams to support seamless execution. Ideal candidate We are looking for a highly organized, proactive and detail-oriented content operations professional who thrives in a fast-paced, multi-stakeholder environment. Experience 4+ years of experience in content
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