Mufg
Financial Services
Associate,Governance&Controls
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate, Governance & Controls at Mufg. Skills: Governance, Controls, Issue management. Manage and track regulatory, audit and self-identified issues. Develop and monitor remediation plans, milestones and target dates”
What You'll Achieve.
Ensure MUFG has a clear understanding of key risks; Maintains the highest control standards; Balances regulatory expectations with business outcomes; Help maintain a robust control environment within CLM; Supporting positive audit and testing outcomes through effective issues identification, ownership, tracking, remediation, and closure; Fostering and effective stakeholder engagement; Ensure timely and sustainable closure of issues; Ensure accountability and delivery; Support the resolution of CLM-owned issues; Respond to assurance activity; Ensuring alignment with Operational Risk Control standards; Ensure actions are clearly defined, realistic and delivered to agreed timelines; Support implementation of mitigating or compensating controls; Managed in line with internal frameworks
Industry & Context.
Structured and analytical approach to problem solving; Identification of root causes and remediation actions
What They're Looking For.
Must Have
Degree-level qualification or equivalent relevant industry experience, Relevant experience within Client Lifecycle Management (CLM), Operations, Client Onboarding, Client Maintenance, Offboarding or a related first-line control, governance or operations function within financial services, Experience supporting issue management, remediation or controls activities, including tracking actions, milestones and dependencies to closure, Experience working in a controlled environment, with an understanding of how control weaknesses, incidents or process failures may lead to governance or regulatory implications, Good understanding of first-line controls, issue management and governance frameworks, including regulatory, audit and self-identified issues, Awareness of client lifecycle processes and how deficiencies in controls, data or process execution can create operational, conduct or regulatory risk, Organisational skills with the ability to manage multiple actions, priorities and deadlines concurrently, Ability to interpret policies, procedures and control requirements and apply them pragmatically to business processes, Ability to assess risk severity (leveraging Operational risk Guidelines) and prioritise issues based on materiality and impact, Structured and analytical approach to problem solving, including identification of root causes and remediation actions, Attention to detail and quality-focused mindset, Experience producing management information, summaries and presentations for governance or senior stakeholders, Ability to communicate clearly and effectively across business and control functions, providing constructive challenge where appropriate, Data analysis skills to help/provide support to CLM Issuer owners in driving issue closure within the agreed timeframes
Nice to Have
Exposure to internal governance forums, audits, reviews or control testing activities, Experience supporting the development or enhancement of issues management, controls or governance processes
What You'll Do.
Manage and track regulatory
audit and self-identified issues
Develop and monitor remediation plans
milestones and target dates
Act as a central point of coordination for CLM issues management
Support CLM governance forums by preparing materials
Liaise with second-line Compliance
Financial Crime and Audit teams
Validate the completeness of remediation actions prior to formal issue closure
accurate and timely management information and presentations
Monitor key actions and dependencies
providing appropriate challenge
Support the identification
assessment and mitigation of operational risks
Proactively identify emerging risks and potential control gaps
Ensure significant incidents
control weaknesses and issues are appropriately recorded
Support control testing
internal reviews and audits
Contribute to the development and embedding of a consistent CLM governance framework
Build and maintain effective working relationships with business and control stakeholders
How You'll Work.
Team & Collaboration
Close collaboration with stakeholders across all three lines of defence; Build and maintain effective working relationships with business and control stakeholders locally and globally
Communication Scope
Ability to communicate clearly and effectively across business and control functions; Providing constructive challenge where appropriate
Process & Methodology
Manage multiple actions, priorities and deadlines concurrently, Tracking actions, milestones and dependencies to closure
Full Job Description
**Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The new Governance & Controls team forms part of Client Lifecycle Management (CLM) function which is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support currently to MUFG Securities in London and MUFG Bank, London Branch. **MAIN PURPOSE OF THE ROLE** This role will sit within the newly established Governance & Controls function in Client Lifecycle Management (CLM). The function has responsibility for the oversight of controls and issues management across CLM, with scope to expand as the team and framework mature. The role holder will play a key part in supporting the design and implementation of a consistent governance and issues management framework across CLM, as well as providing ad‑hoc governance and controls support as required. The role requires close collaboration with stakeholders across all three lines of defence to ensure MUFG has a clear understanding of key risks, maintains the highest control standards, and balances regulatory expectations with business outcomes. A strong understanding of regulatory guidance, risk and control framewo
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