Xero
SaaS
AssociateEnterprisePartnerSuccessManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate Enterprise Partner Success Manager at Xero. Skills: Customer success, Account management, Partner relationships. Convert opportunities within allocated accounts. Build business plans with partners”
What You'll Achieve.
Subscription growth; Revenue growth
Industry & Context.
Meaningful travel, Regularly visit partner offices, Attend industry conferences, Participate in team events, Comfort with being on the road
What They're Looking For.
Must Have
Background in customer success, Background in account management, Background in consultative sales, Proven ability to manage strategic relationships, Balance multiple partners and priorities
Nice to Have
Experience within SaaS, Experience within fintech, Experience within cloud software, Knowledge of accounting workflows, Knowledge of bookkeeping workflows, Knowledge of practice management workflows, Experience supporting multi-location businesses, Experience supporting enterprise customers
What You'll Do.
Convert opportunities within allocated accounts
Build business plans with partners
Collaborate with Enterprise Account owners
Understand partner portfolio
Identify growth opportunities
Build outbound prospecting cadence
Contribute to partner strategies
Support Xero adoption
Manage partner relationships
Conduct virtual consultations
Keep Salesforce CRM updated
Educate partners on Xero features
Educate partners on Xero resources
Stay current through Xero training
Stay current through product webinars
How You'll Work.
Team & Collaboration
Enterprise Account owners; Partner-facing managers
Communication Scope
Presenting to groups; Running workshops; Virtual consultations
Full Job Description
The role & it's impact: As an Associate Enterprise Partner Success Manager at Xero, you will be the primary point of contact for a portfolio of enterprise accounting and tax partners across your territory. Your work will directly shape how these firms adopt and embed Xero into their practice — converting opportunities within your allocated accounts, building out business plans with partners, and collaborating closely with Enterprise Account owners to ensure a joined-up approach. This is a role where your relationships are your results. The impact here is tangible. Each partnership you nurture translates into real subscription and revenue growth for Xero, while helping accounting and bookkeeping firms modernise the way they serve their clients. You will attend events and run workshops as you work to keep your pipeline healthy and your accounts progressing. The team & how they connect: You will sit within Xero's Enterprise team, a group focused on managing and growing relationships with some of our largest and most strategically important accounting and bookkeeping partners. The team works in close coordination — pairing Enterprise Account owners with partner-facing managers to ensure partners receive consistent, high-quality support at every level of their organisation. Initially, you will focus on: - Getting up to speed with your allocated territory — understanding your partner portfolio, identifying growth opportunities, and building your outbound prospecting cadence to drive pipeline. - Working alongside Enterprise Account owners to contribute to partner strategies, supporting Xero adoption across enterprise accounting and bookkeeping firm offices. - Managing partner relationships through consultative engagement — in person meetings, virtual consultations, workshops, and events — while keeping Salesforce CRM updated and account hygiene tight. - Educating partners on Xero's full suite of features, partner resources, and the value Xero can bring to their practice —
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