ShopMy

E-commerce

Associate,EnterpriseClientStrategy

$70–85k New York, New York, United States
The Brief

“Associate, Enterprise Client Strategy at ShopMy. Skills: Client strategy, Account management, Brand success. Assist Client Strategy Managers. Manage brand accounts”

What You'll Achieve.

Customer retention; Customer satisfaction; Value realization

Industry & Context.

E commerce
Problems you'll solve

Proactive recommendations

What They're Looking For.

Must Have

Bachelor's Degree, 1–3 years in account management, 1–3 years in project management, 1–3 years in client-facing roles, Comfortable engaging with senior stakeholders, Experience navigating complex org structures, Experience navigating high-touch client relationships, Skilled at managing multiple high-touch accounts, Prioritization skills, Consistent standard for quality, Consistent standard for responsiveness, Proficiency in Google Suite, Proficiency in Microsoft Office, Proficiency in Zoom, Highly organized, Attention to detail, Excellent written communication skills, Excellent verbal communication skills, Adaptability to evolving brand needs, Adaptability to evolving brand priorities, Team player

Nice to Have

Account Coordinator experience preferred, Assistant experience preferred, Remote startup experience, Ability to execute under tight deadlines, Ability to execute under urgent requests, Familiarity with Salesforce, Knowledge of the creator economy, Knowledge of affiliate marketing

What You'll Do.

Assist Client Strategy Managers

Manage brand accounts

Optimize brand accounts

Ensure timely execution

Ensure accurate execution

Attend external meetings

Monitor creator performance

Monitor campaign performance

Provide proactive recommendations

Support brand-specific strategies

Synthesize platform data

Synthesize brand goals

Synthesize creator behavior

Maintain account data

Maintain account documentation

Support ad-hoc projects

Maintain project timelines

Collaborate with Associates

How You'll Work.

Team & Collaboration

Collaborate with Associates

Communication Scope

Written communication; Verbal communication

Process & Methodology

Project management

Free ATS check

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