SS&C
Financial Services
AssociateEclipseConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate Eclipse Consultant at SS&C. Skills: Client relationship management, Eclipse platform, Financial technology. Serve as primary contact for client requests related. Manage concurrent client facing requests”
What You'll Achieve.
Client satisfaction; Value realization
Industry & Context.
Troubleshoot client requests; Analyze problems
Flexible working in shifts, Early morning APAC shifts, Work in various shifts
What They're Looking For.
Must Have
2+ years’ experience in financial or technology setting, Experience in a Financial Services or Investment Technology setting, Experience with accounting and trading system implementations and configuration, Proven track record of managing client expectations, requests, and timelines
Nice to Have
Working knowledge on trading FIX protocol, SQL beneficial, Python beneficial, Advanced Microsoft Excel beneficial, Prior exposure implementing and onboarding clients, Proficient in English, Cantonese beneficial, Mandarin beneficial
What You'll Do.
Serve as primary contact for client requests related
Manage concurrent client facing requests
Troubleshoot client requests
Analyze client problems
Update internal and external stakeholders
Engage with R&D teams for process improvement
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; R&D teams; Global client base
Communication Scope
Communicate technical details; Verbal communication; Written communication
Process & Methodology
Manage client expectations, Manage client requests, Manage client timelines
Full Job Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** **Associate Eclipse Consultant** **Locations** : Hong Kong | Hybrid ** _Get To Know Us:_** SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. ** _Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 6 minutes’ walk from Wanchai MTR station * **Your Future:** Professional Development Reimbursement * **Work/Life Balance:** Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Marriage Leave, Study Leave * **Your Wellbeing:** Medical, Dental, Vision, Life Insurance, Employee Assistance Program, and Provident Fund Contribution * **Diversity & Inclusion:** Committed to Welcoming, Celebrating and Thriving on Diversity * **Training:** Hands-On, Team-Customized, including SS&C University * **Education:** Employee Tuition Reimbursement for employees who are eligible * **Extra Perks:** Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible ** _What You Will Get To Do:_** **Your daily responsibilities will include (but are not limited to):****** * Primary contact for Clients requests related to Eclipse. * Manage several concurrent client facing requests across our global client base. * Effectively troubleshoot client requests, analyze problems and update t
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