Smith+Nephew
AssociateDisputeResolutionOTCwithFrench
“Associate- Dispute Resolution OTC with French at Smith+Nephew. Skills: Dispute Resolution, French, English, SAP. Resolve customer disputes. Communicate resolutions”
What You'll Achieve.
effective and efficient dispute process delivery; accuracy of customer master data; process improvements
Industry & Context.
Analyze root causes of disputes; Implement corrective actions
What They're Looking For.
Must Have
Fluent French, Fluent English
Nice to Have
Intermediate Excel skills, SAP experience, GetPaid experience, EDI experience, ESKER experience
What You'll Do.
Resolve customer disputes
Communicate resolutions
Implement corrective actions
Maintain dispute records
Track resolution progress
Contribute to data accuracy
Escalate unresolved issues
Deliver quality checks
Maintain operational documentation
Provide process training
How You'll Work.
Team & Collaboration
Coordinate queries with relevant internal departments; Proactively support and collaborate with other team members
Communication Scope
Communicate resolutions to customers clearly and professionally
Applying for this Associate- Dispute Resolution OTC with French role?
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