HelloFresh
AssociateDirector,TechBusinessOperations
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optimal for Senior candidates.
“Associate Director, Tech Business Operations at HelloFresh. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Lead the improvement and automation of workflows such as IT capitalization, R&D tax credit applications, and delivery reporting. Serve as the primary point of contact for process audits, ensuring compliance and accurate documentation”
What You'll Achieve.
track spend; manage headcount; hit their budget plans; making processes and the organization as a whole more efficient; help them hit their plans; improving systems and enabling long-term scalability
Industry & Context.
identifying and solving bottlenecks; translating financial and operational complexity into clear actions
What They're Looking For.
Must Have
7+ years of experience in Consulting (internal or external), Project Management Office, Portfolio Management, or Strategic Initiatives teams, Proficient with JIRA, Ability to operate as a trusted operational partner to senior leaders, Proven experience in identifying and solving bottlenecks, Analytical Rigor, Proven experience in designing complex, organization-wide reporting or governance frameworks, Ability to influence senior engineering leadership and align conflicting views between legal, finance, and technical teams
Nice to Have
Familiarity with the IT capitalization process
What You'll Do.
Lead the improvement and automation of workflows such as IT capitalization
R&D tax credit applications
and delivery reporting
Serve as the primary point of contact for process audits
ensuring compliance and accurate documentation
Develop and maintain automated workflows integrating JIRA
and Workday to capture technical work metadata for financial reporting
Manage strategic projects to improve efficiency within HelloTech
Partner with Tribe Leads
and Product Managers to gain insights and maintain and improve our reporting landscape for deliveries and key metrics
Support with the preparation of (Senior) Leadership meetings and Demo Sessions
Support tech leaders in tracking spend vs. plan
and maintaining visibility into headcount
and contractor ratios
Support quarterly and annual planning rhythms
How You'll Work.
Team & Collaboration
Work with HelloTech organisation; working with a modern tech stack and international teams; working with our Warsaw office; HelloTech works in autonomous, cross-functional alliances; While this role is aligned to a specific Alliance, candidates may also be considered for opportunities across different teams or projects; Collaborate with experienced engineers and product partners across HelloTech’s international teams; Partner with Tribe Leads, Engineering, and Product Managers; align conflicting views between legal, finance, and technical teams
Communication Scope
translating financial and operational complexity into clear actions
Process & Methodology
Project Management Office, Portfolio Management, Strategic Initiatives, Project Leadership
Full Job Description
Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month. Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech. HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future. About the role: What's in the Box This role sits within the Product Portfolio Management team in HelloFresh’s IT & Tech organization (“HelloTech”), and is responsible for designing, automating, and governing processes such as IT Capitalization, delivery reporting, or R&D Tax Credit applications. You will dive deep into HelloTech's Portfolio and familiarize yourself with ongoing initiatives to bridge the gap between technical delivery (JIRA/GitHub) and reporting compliance (Capitalization/IP Remuneration), enabling them to track spend, manage headcount, and hit their budget plans. At HelloTech, flexibility and cross-functional collaboration are core to how we work. While this role is aligned to a specific Alliance, strong candidates may also be considered for opportunities across different t
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