AssociateDirector,QuantitativeResearch

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. The mission of the Associate Director is to manage and oversee a Client service Team. The individual will be a leader for his/her team by directly coaching and mentoring the staff, building relationships with M3 clients, and working with the team on ensuring projects complete on time and within budget. The Associate Director will also assist with updating processes and internal systems to ensure the team is working efficiently and collaboratively. This is the ideal role for someone who has management experience in market research, specifically focused on online healthcare research. Essential Duties and Responsibilities: Including, but not limited to the following: * Manage, mentor, appraise and develop team members, monitoring team KPI’s and workload distribution. * Responsible for providing guidance and mentoring members of the operations team. * Responsible for managing project escalations to ensure the project is completed on time and within budget. This will require the candidate to partner with internal stakeholders to addr