Freenome
Medical Diagnostics
AssociateDirector,MedicalInformationandCommunication
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“Associate Director, Medical Information and Communication at Freenome. Skills: Medical Information, Medical Communication, Scientific Platforms, AI Integration. Own Medical Information Inquiry response process. Develop and update medical content”
Industry & Context.
Assessment; Triage; Surveillance
What They're Looking For.
Must Have
7+ years in Medical Affairs, 3–5 years in Medical Communications or Information, Advanced degree (PharmD, PhD, or MS), Bachelor's degree in scientific field, Proven experience implementing AI tools, Exceptional writing skills, Attention to detail, Ability to manage time and priorities, Adapt to fast-paced environment, Proven track record to complete deliverables, Expert-level proficiency developing scientific platforms, Excellent cross-functional skills, Deep understanding of MLR review process, Understanding of ICMJE and GPP3 best-practices, Understanding of PhRMA/OIG compliance guidelines, Exceptional ability to translate complex clinical data
Nice to Have
Formal training as an educator, CMPP-certification preferred
What You'll Do.
Own Medical Information Inquiry response process
Develop and update medical content
Ensure medical content is current
Support Medical Communication activities
Incorporate field feedback
Partner across Medical Affairs
Empower field medical teams
Triage and surveil evidence
Ensure consistent updates to medical communications strategy
Manage scientific communications platforms
Manage medical communication agency partners
Incorporate AI-driven solutions
How You'll Work.
Team & Collaboration
Cross-functional partnerships; Partnering across Medical Affairs; Partnering with Marketing; Partnering with Sales Training; Partnering with Field Medical; Partnering with Product; Cross-functional engagement
Communication Scope
Medical communication; Scientific voice; Medical narratives; Complex clinical data
Process & Methodology
Scope management, Timeline management, Deliverable management, Review cycles
Full Job Description
About this opportunity: As the Associate Director of Medical Information and Communication you will be a cornerstone of the broader Scientific Medical Affairs (SMA) team. You will lead the end-to-end internal and external medical communications that support the product portfolio. This role is positioned as a key strategic and tactical contributor, ensuring that the Freenome’s scientific, clinical, and technological advances are distilled into concise, fair, balanced, and aligned narratives across a spectrum of communication channels. The Associate Director will be accountable and responsible for all aspects of scientific and medical information, education, and communication for Freenome’s cancer screening portfolio. This leader will also manage medical communication agencies and foster cross-functional partnerships to maintain a consistent medical voice, while leveraging AI-driven tools for medical insight propagation and content generation. You will be the primary driver of the "what" behind our medical strategy, with cross-functional partnership across the organization, ensuring the company is equipped with appropriate content that is suitable across different levels of stakeholders at Freenome. The role reports to the VP Field Medical, Advocacy, and Medical Affairs Operations. This role will be a Hybrid or Remote role. What you’ll do: Medical Information Inquiry Response: Own the end-to-end Medical Information Inquiry response process from intake through resolution, including assessment, cross-functional triage, response development, approval, documentation, and timely complaint closure. Medical Content Development: Own, develop and update Freenome's medical content including FAQs, slide decks and training materials, standard response letters, publication summaries, talking points, congress summaries, and other materials as needed. Responsible for ensuring medical content is current and version-controlled. SMA Program Support: Support the development and delivery
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