IQVIA Laboratories
AssociateDirector,LabOperations(LCMSRegulatedBioanalysis)
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“Associate Director, Lab Operations (LCMS Regulated Bioanalysis) at IQVIA Laboratories. Skills: process management, cross-functional coordination, vendor/stakeholder management. Manage and direct daily activities of assigned laboratory work group(s). Screen, plan, prioritize, and assign workload, tasks, and projects”
Industry & Context.
resolve operational, quality, safety, and supply chain challenges; root cause analysis
What They're Looking For.
Must Have
Bachelor's Degree or equivalent combination of education and experience, 8 years' experience in regulated environment, 5 years of line management experience, Regulated bioanalytical LCMS experience with technical understanding of operations and methods, In depth knowledge of GLP testing procedures and applicable laboratory testing regulations, including QA/QC principles and company-specific program requirements
What You'll Do.
Manage and direct daily activities of assigned laboratory work group(s)
Develop performance standards and establish relevant metrics
and manage performance of staff
Identify and drive opportunities for cost savings and revenue
Serve as an escalation point to resolve operational
and supply chain challenges
quality incident oversight
and continuous improvement
How You'll Work.
Team & Collaboration
cross-functional delivery; Partner with leadership; working relationships with coworkers, managers, and clients; presentation skills to influence at various levels of the business
Communication Scope
Effective communication and presentation skills
Process & Methodology
prioritize workload
Full Job Description
# We are seeking Associate Director, Lab Operations (LCMS Regulated Bioanalysis) to join IQVIA Laboratories at Ithaca. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. ## Job Summary: Manage a team of laboratory staff across a large department, ensuring laboratory testing is performed in accordance with GLP regulations. Drive productivity, metrics, quality, and cross-functional delivery to support operational success in regulated LCMS bioanalysis. ## What You'll Be Doing: * Manage and direct daily activities of assigned laboratory work group(s) through delegation, technical training, and work supervision * Screen, plan, prioritize, and assign workload, tasks, and projects to meet operational objectives * Partner with leadership to develop performance standards and establish relevant metrics to drive departmental success * Hire, train, develop, and manage performance of staff in accordance with organizational policies and applicable regulations * Identify and drive opportunities for cost savings and revenue, contributing to budget planning for consumables, instrumentation, and resourcing needs * Serve as an escalation point to resolve operational, quality, safety, and supply chain challenges across multiple departments * Drive CAPA closure, quality incident oversight, root cause analysis, and continuous improvement to strengthen compliance and performance ## What We Are Looking For: * Bachelor's Degree or equivalent combination of education and experience * 8 years' experience in regulated environment and 5 years of line management experience * Regulated bioanalytical LCMS experience with strong technical understanding of operations and methods * In depth knowledge of GLP testing procedures and applicable laboratory testing regulations, including QA/QC principles and company-specific program
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