SS&C

Financial Services

AssociateDirector,InvestorServices

$100–125k Mississauga, Ontario, Canada; Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Associate Director, Investor Services at SS&C. Skills: Investor Services, Team supervision, Client escalation. Supervise multiple teams. Perform performance appraisals”

Industry & Context.

Financial Services
Problems you'll solve

Issue resolution

What They're Looking For.

Must Have

Bachelor's degree or equivalent work experience, Supervisory experience

Nice to Have

Knowledge of financial services, Knowledge of mutual funds, Knowledge of hedge funds, Knowledge of private equity funds

What You'll Do.

Supervise multiple teams

Perform performance appraisals

Provide periodic reports

Provide feedback on investor relation topics

Provide feedback on client issues

Provide feedback on department initiatives

Act as point of escalation contact

Handle and resolve escalated items

Coordinate new client business meetings

Communicate launch requirements

Communicate conversion requirements

Work with external auditors

Complete confirmation requests

Complete due diligence requests

Attend operational meetings

Attend client meetings

Attend regulatory meetings

Coordinate training for staff

Identify training needs

Assist department initiatives

Lead department initiatives

Review trade documents

Understand trade documents

Discuss trade documents

Review investor reporting

Validate investor reporting

Distribute investor reporting

Maintain wire instructions

Process investor transactions

Review fund manager reports

Perform database testing

Perform application testing

How You'll Work.

Team & Collaboration

Client meetings; Regulatory meetings; Internal service groups

Communication Scope

Investor relations; Client communication

Full Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** **Associate Director, Investor Services** **Location(s):** Mississauga, ON | Toronto, ON, Hybrid **Status:** Full Time Permanent ** _Get To Know Us:_** SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments. **_Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model & a Business Casual Dress Code, including jeans * **Your Future:** RRSP Matching Program, Professional Development Reimbursement * **Work/Life Balance:** Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays * **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave * **Diversity & Inclusion:** Committed to Welcoming, Celebrating and Thriving on Diversity * **Training:** Hands-On, Team-Customized, including SS&C Learning Institute * **Extra Perks:** Discounts on fitness clubs, travel and more! * **Wide-Ranging Perspectives:** Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees ** _What You Will Get To Do:_** * Perform day-to-day supervision of multipl

Free ATS check

Applying for this Associate Director, Investor Services role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about SS&C?

Real rants from real employees. Read before you apply.

Read Company Rants →