SS&C

financial services

AssociateDirector-InvestorServices

Dublin, Ireland FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Associate Director candidates.

The Brief

“Associate Director - Investor Services at SS&C. Skills: strategic leadership, client relationship management, people management, Investor Services operations. Provide strategic leadership for Investor Services operations. Drive client relationship management at executive level”

What You'll Achieve.

shaping client strategy; operational excellence across Investor Services department; upskill those they manage; providing a premium services to clients; enhance client experience; leading a team that has improved over time

Industry & Context.

financial services
Problems you'll solve

An ability to identify opportunities for growth and innovation

What They're Looking For.

Must Have

4+ people management, Extensive experience in Investor Services within funds industry, Proven track record of strategic leadership, managing large teams, managing complex client portfolios, Deep understanding of fund structures, regulatory requirements, investor services operations, transaction processing, share register maintenance, investor and client reporting, Investor payments, AML, Exceptional stakeholder management, communication skills, An ability to identify opportunities for growth and innovation, Superb people management skills, examples of leading a team that has improved over time

Nice to Have

preferably within hedge funds, Ideally educated to degree level qualification

What You'll Do.

Provide strategic leadership for Investor Services operations

Drive client relationship management at executive level

Ensuring compliance with global regulatory frameworks

Be responsible for face to face meetings with the clients

Lead service delivery transformation

implementing best practices

implementing innovative solutions

To mentor and develop managers

fostering a culture of accountability

fostering a culture of collaboration

fostering a culture of continuous improvement

develop and maintain procedures

Cooperation with other departments to achieve common goals

How You'll Work.

Team & Collaboration

Cooperation with other departments to achieve common goals; collaboration

Communication Scope

Exceptional stakeholder management; communication skills

Full Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** ** _Associate Director – Investor Services_** **Locations** : Dublin. Hybrid working is on offer. **_Get To Know Us:_** SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few. ** _Why You Will Love It Here!_** * **Flexibility** : Hybrid Work Model * **Your Future:** Professional Development Reimbursement including access to SS&C University * **Work/Life Balance:** Competitive holiday scheme * **Your Wellbeing:** Competitive benefits designed to support the wellbeing of our staff * **Diversity & Inclusion:** Committed to Welcoming, Celebrating and Thriving on Diversity * **Training:** Hands-On, Team-Customised throughout your career ** _What You Will Get To Do:_** We are looking for an Associate Director to join our Investor Services team based in our Central Dublin location. You will be joining a team which performs to an exceptional standard within the business. You will play pivotal role in shaping client strategy and operational excellence across Investor Services department. The scope of the role will include both a people management (4+ people) and client facing aspects, therefore this position would someone who has the experience and enthusiasm to upskill those they manage, alongside providing a premium services to clients. **Key Duties will include:** *

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