Lilly
Healthcare
AssociateDirector-eCOADelivery
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“Associate Director - eCOA Delivery at Lilly. Skills: eCOA Delivery, Clinical Trial Execution, Vendor Management, Risk Management. Own end-to-end planning and delivery of eCOA trial. Develop and maintain integrated project plans”
What You'll Achieve.
Ensure eCOA activities completed on time; Ensure eCOA activities within scope; Ensure eCOA activities to Lilly quality standards
Industry & Context.
Risk mitigation; Issue resolution; Root cause analysis
What They're Looking For.
Must Have
End-to-end planning and delivery of eCOA trial-level activities, Manage integrated project plans for eCOA builds, Lead eCOA deliverables across multiple roles, Conduct operational reviews, Partner with Study Build team, Serve as trial-level execution partner, Identify, assess, and communicate trial-level risks, Track and resolve delivery issues, Monitor vendor deliverables, Maintain transparency on trial delivery status, Coordinate meeting logistics, Prepare clear agendas, Drive alignment and action items, Maintain documentation of key decisions, Facilitate information sharing, Communicate effectively across global teams, Contribute delivery insights to platform roadmap, Drive standardization and efficiency, Identify process improvement opportunities, Measure and enhance team proficiency, Engage in shared learning forums, Represent eCOA trial delivery in enterprise initiatives
Nice to Have
Familiarity with eCOA build processes, Experience working with eCOA vendors, Familiarity with Lilly's clinical development processes, PMP certification or equivalent, Experience in decentralized or hybrid clinical trial models, Familiarity with GCP, Familiarity with 21 CFR Part 11, Familiarity with CDISC standards
What You'll Do.
Own end-to-end planning and delivery of eCOA trial
Develop and maintain integrated project plans
Lead eCOA deliverables across multiple roles
Conduct regular operational reviews
Partner closely with Study Build team
Serve as primary trial-level execution partner
Proactively identify and assess trial-level risks
Develop and implement mitigation strategies
Track and resolve delivery issues within trial
Elevate systemic patterns to leadership
Monitor vendor deliverables
Hold external partners accountable
Maintain transparency on trial delivery status
Coordinate meeting logistics
Prepare clear agendas
Drive alignment and action items
Maintain accurate documentation
Facilitate efficient information sharing
Communicate effectively across global teams
Contribute delivery insights to platform roadmap
Drive standardization and efficiency
Lead initiatives to reduce cycle time
Identify and communicate process improvement opportunities
Measure and enhance team proficiency
Engage in shared learning forums
Represent eCOA trial delivery in enterprise initiatives
How You'll Work.
Team & Collaboration
Cross-functional hand-offs; Internal and external stakeholders; Global teams; External vendors; Cross-functional partners
Communication Scope
Adapt communication style; Summarized for leadership; Data-driven decision making
Process & Methodology
Integrated project plans, Project plans, Milestones, Dependencies, Timeliness, Quality, Compliance
Full Job Description
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. ## **Position Summary** The Associate Director – eCOA Delivery serves as the primary execution partner for electronic Clinical Outcome Assessment (eCOA) activities at the trial level — owning end-to-end planning, coordination, and delivery of eCOA go-lives and study builds across the portfolio. This role is the operational backbone of eCOA delivery. The Associate Director (AD) translates strategy and therapeutic area priorities into disciplined trial execution — managing integrated project plans, cross-functional hand-offs, vendor deliverables, and risk mitigation to ensure eCOA activities are completed on time, within scope, and to Lilly quality standards. This is a senior individual contributor role that operates through influence, operational expertise, and cross-functional collaboration. The AD- eCOA Delivery drives efficiency and standardization at the trial level while feeding critical delivery insights back to eCOA leadership to inform portfolio-level strategy, platform improvements, and systemic issue prevention. ## ## **Primary Responsibilities** **1\. Trial-Level eCOA Delivery & Execution** * Own end-to-end planning and delivery of eCOA trial-level activities, including study build, instrument configuration, translation, migration, and go-live execution on the eCOA platform * Develop, manage, and maintain integrated project plans for eCOA builds across assigned trials — ensuring milestones, hand-offs, and dependencie
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