PubMatic

Advertising Technology

AssociateDirector,CustomerSuccess(Commerce&RetailMedia)

$180–220k Chicago, Illinois, United States FULL TIME
The Brief

“Associate Director, Customer Success (Commerce & Retail Media) at PubMatic. Skills: Customer Success, Commerce media, Retail media. Manage customer relationships. Drive customer retention”

What You'll Achieve.

Maximize margin for programs; Enable shopper marketing agencies; Enable brands to access inventory; Enable brands to access data

Industry & Context.

Advertising Technology

What They're Looking For.

Must Have

5+ years experience, Experience in commerce media, Experience in retail media

Nice to Have

Experience in advertising technology

What You'll Do.

Manage customer relationships

Drive customer retention

Ensure customer satisfaction

Maximize customer value realization

Support programmatic monetization

Provide access to demand

How You'll Work.

Team & Collaboration

Commerce media networks; Shopper marketing agencies; Commerce centers of excellence; Brands

Free ATS check

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