Whalar Group

Creator and Social agency

AssociateDirector,ClientServicesDACH(maternitycover)

Berlin, Germany; New York, New York, United States; Bangkok, Thailand CONTRACT Remote Friendly
The Brief

“Associate Director, Client Services DACH (maternity cover) at Whalar Group. Skills: Client Services, Team Management, Financial Accountability, Account Development. Oversee campaign delivery operations. Mentor and develop team members”

What You'll Achieve.

Lead successful delivery and growth of high-profile client partnerships; Ensure campaigns are delivered seamlessly, efficiently, and to the highest standard; Drive both creative and commercial success; Ensure budgets are fully optimized; Ensure learnings are shared and applied; Support Business Leads with client stewardship; Identify and escalate new commercial opportunities

Industry & Context.

Creator and Social agency
Problems you'll solve

Solutions-oriented; Problem-solving mindset; Solutions-first approach

Eligibility Requirements

Maternity cover contract (12-month)

What They're Looking For.

Must Have

6+ years’ agency or brand experience, Proven track record of successful program delivery and account growth with large customer accounts, Experience managing a team, including career development, Detail-oriented, organizational and interpersonal skills, Solid understanding of the creator economy, Solid understanding of social media advertising ecosystem, Fluency in German at a native or near-native level (verbal and written)

Nice to Have

Opportunity to convert into a permanent role, Thrive in an environment where collaboration, flexibility and scrappiness are valued more than job titles, rigid structure and legacy ways of working, Curious self-starter with a problem-solving mindset and a proactive, can do attitude, Insatiable appetite for learning about industry innovations

What You'll Do.

Oversee campaign delivery operations

Mentor and develop team members

Deliver pricing plans

Track budgets and spends

Identify process gaps

Tailor workflows for efficiency

Develop client relationships

Implement media strategies

Develop measurement plans

Present work to clients

Handle client objections

How You'll Work.

Team & Collaboration

Collaborate cross-functionally; Work alongside Measurement and Paid Amp teams; Come together every Thursday as a team to collaborate, connect, and celebrate

Communication Scope

Excellent storyteller; Engaging and impactful presentation

Process & Methodology

Oversee complex creator and social campaigns from pitch through execution and reporting, Ensure projects are effectively set up for success

Free ATS check

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