AssociateDirector,AlternativeInvestorServices

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** **Job Title: Associate Director, Alternative Investor Services** **Locations:** New York City, NY; Union, NJ - Hybrid **About the Role** _As the backbone of the investment world, SS &C is committed to excellent client service and our Investor Services teams are fundamental to the delivery of that service. Associate Directors coordinate new client launches, build and maintain strong client relationships and provide guidance and mentorship to their teams. _ **Why Join SS &C ** SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments. **How You Will Make an Impact** * _Coordinate new client business meetings, clear communication of launch or conversion requirements_ * _Analyze, establish and review new client launches and conversion fund data in database_ * _Work with external auditors and accounting to complete confirmation and due diligence requests_ * _Assist and lead departmental initiatives_ * _Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service_ * _Provide coaching, training and leadership as necessary to the Investor Services team_ * _Act as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any servi