Amazon Support Services Pty Ltd
Cloud Computing
AssociateDevOpsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate DevOps Analyst at Amazon Support Services Pty Ltd. Skills: DevOps, Cloud Computing, Service Operations. Define services. Build services”
What You'll Achieve.
Help customers succeed
Industry & Context.
Root cause analysis; Troubleshooting; Debugging
Australian citizens, Hold security clearance, Eligible for security clearance, Complete suitability assessment
What They're Looking For.
Must Have
Experience with Linux/Unix, Experience with support procedures, Experience troubleshooting technical systems
Nice to Have
Experience with continuous integration, Experience with continuous delivery, Knowledge of networking fundamentals, Knowledge of scripting languages, Experience using documentation tools, Bachelor's degree in Computer Science, Related field degree, Equivalent experience
What You'll Do.
Improve service support
Drive issues to resolution
Resolve trouble tickets
Contribute to documentation
How You'll Work.
Team & Collaboration
Work with development teams; Consult with engineers; Work with AWS services
Communication Scope
Communicate status
Full Job Description
Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/). The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We’re creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence. The Engineering organisation within Region Services is structured across core capability pillars: Compute & Machine Learning, Security Identity & Compliance, Storage & Databases, and a growing capability domain. Collectively these pillars encompass a team of varying technical skillsets, including Engineers; Technical Program Managers and Subject Matter Experts, organised into focused sub-teams. This is an opportunity to make a lasting impact on Australia’s digital future. You’ll work with AWS services, implement innovative solutions, and help customers succeed in their most important missions. We’re committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts. Are you ready to build the future of secure cloud computing in Australia? Key job responsibilities - Define, build, own, and run services in high growth environments - Solve unique and first-order problems in massive-scale areas such as compute services, DynamoDB/NoSQL databases, Glacier, S3 data lakes and many other AWS Services - Learn how to build and operate distributed systems at massive scale - Build and influence the tools and utilities that are part of the AWS fleet running our internal services A day in the life On a typical day engineers might deep dive to determine the root cause of a customer issue, inves
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