Veeam Software
AssociateCustomerDataOperationsAnalyst
“Associate Customer Data Operations Analyst at Veeam Software. Skills: Customer Data Operations, Salesforce, Data Management, Data Quality, Data Integration. Manage and optimize customer data within Salesforce and third-party data platforms. Ensuring the accuracy, consistency, and integrity of customer data”
What You'll Achieve.
Ensuring the accuracy, consistency, and integrity of customer data; Maintain a clean and reliable database; Streamline workflows and enhance data-driven decision-making; Ensure seamless data flow and accessibility
Industry & Context.
Excellent problem-solving skills with high attention to detail
2 year fixed term contract role
What They're Looking For.
Must Have
Bachelor’s Degree in a quantitative discipline (Data, IT, Business, or related field), 2+ years of experience in data management, data quality, CRM administration, or a related field, Some experience (0–1 years) in data operations, data entry/data management, CRM support/administration, or a related area (internships/co-ops/projects count), Experience in a data-focused role or academic/project work involving data quality, data cleansing, or CRM systems, Proficiency in Salesforce, Experience with third-party data platforms and integration tools, understanding of data governance, compliance, and best practices, Ability to design and implement automation workflows and data integrations, Excellent problem-solving skills with high attention to detail, communication skills to collaborate with cross-functional teams and external vendors, Background in data analysis and reporting (e. g. , SQL, Tableau, Power BI), Knowledge of data privacy regulations such as GDPR, CCPA, or industry-specific standards
Nice to Have
Admin certification is a plus
What You'll Do.
Manage and optimize customer data within Salesforce and third-party data platforms
Ensuring the accuracy
and integrity of customer data
Overseeing the creation and management of accounts in Salesforce
Participate in automation initiatives and data integrations to streamline workflows and enhance data-driven decision-making
Maintain and update customer records in Salesforce
ensuring data accuracy and integrity
Create and manage new customer accounts
ensuring proper categorization and compliance with internal data standards
Monitor and resolve data discrepancies
and inconsistencies to maintain a clean and reliable database
Manage and integrate data from third-party vendors
ensuring alignment with internal systems and business requirements
Monitor and enforce data governance policies for vendor data
ensuring compliance with industry best practices and company guidelines
Collaborate with vendors to improve data quality
Document and enforce best practices
and procedures for managing customer data
including third-party firmographics data
Train internal teams on data entry standards and proper usage of Salesforce to maintain high-quality records
Participate in the design and implementation of automation for data entry
and validation within Salesforce
Work with IT and business teams to integrate third-party data sources
ensuring seamless data flow and accessibility
Identify opportunities to improve efficiency through AI
How You'll Work.
Team & Collaboration
Collaborate with IT and business teams to integrate third-party data sources; Collaborate with vendors to improve data quality, accessibility, and usability; Train internal teams on data entry standards and proper usage of Salesforce
Communication Scope
communication skills to collaborate with cross-functional teams and external vendors
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