Wealthsimple

Financial Services

Associate,CorporateAccountOperations

CA$54–68k Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Associate, Corporate Account Operations at Wealthsimple. Skills: Corporate account operations, Entity onboarding, Regulatory compliance. Process onboarding requests for corporate entities. Review KYB/KYC information”

Industry & Context.

Financial Services
Problems you'll solve

Problem solving; Identifying issues; Offering solutions; Structured approach; Hypothesis-driven approach

What They're Looking For.

Must Have

1-3 years operations experience, 1-3 years client support experience, 1-3 years back-office functions experience, Exposure to onboarding or account administration

Nice to Have

Corporate account experience, Trust account experience, Non-personal entity account experience, CIRO-regulated dealer experience, FINTRAC regulatory framework knowledge, CIRO regulatory framework knowledge, CRA guidance knowledge, Canadian Securities Course completion, Other relevant industry certifications

What You'll Do.

Process onboarding requests for corporate entities

Review KYB/KYC information

Review beneficial ownership details

Review corporate documentation

Complete account opening tasks

Complete account update tasks

Complete account maintenance tasks

Capture data correctly

Keep records audit-ready

Support complex scenarios

Gather required information

Document scenarios clearly

Partner on next steps

Perform error-free tasks

Perform on-time tasks

Conduct quality control

Perform reality checks

Track work using operational tools

Monitor progress against SLAs

Update manager on volume

Update manager on backlogs

Update manager on blockers

Maintain awareness of regulatory expectations

Follow security protocols

Follow privacy protocols

Escalate potential risks

Suggest workflow improvements

Develop workflow improvements

Maintain internal documentation

Refine internal documentation

Flag documentation gaps

Flag documentation inconsistencies

Flag confusing documentation steps

Participate in small projects

Participate in experiments

Streamline operations

Contribute feedback on new tools

Contribute feedback on new features

Resolve account issues

Provide clear updates

Build relationships with peers

Build relationships with broader teams

Onboard new team members

Support new team members

Walk through standard processes

Take ownership of professional development

Seek feedback proactively

How You'll Work.

Team & Collaboration

Registered & Complex Accounts team; CXO; BDR; Funding/Internal Transfers; AML; Compliance; Teammates; Manager

Communication Scope

Clear communication; Structured communication; Hypothesis-driven updates

Full Job Description

BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $125 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Brokerage Account Operations group is the backbone of our investment products, responsible for accurate, compliant, and scalable account processes across the platform. Within this group, the Registered & Complex Accounts team acts as the subject matter expert for registered plans and complex account structures - including corporate, trust, and other non-personal entities - ensuring they’re opened, maintained, and administered correctly in line with CIRO and FINTRAC rules. ABOUT THE ROLE Reporting to the Manager, Non-Personal Account Operations, you will be a core member of the team responsible for the operational execution of corporate and non-personal account onboarding: reviewing KYB/KYC information, verifying documentation, and updating systems so accounts are ready to use and easy to service. You’ll work closely with other team members and your Manager to complete assigned work accurately and on time, proactively suggest next steps, and surface issues or risks when something doesn’t look right. Over time, you’ll deepen your expertise in entity onboarding and become a go-to person within the team for corporate account processes. IN THIS ROLE, YOU’LL HAVE THE OPPORTUNITY TO: EXECUTE CORPORATE & ENTITY ONBOARDING AND MAINTENANCE - Process

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