Butterfly Network
Healthcare
AssociateClientSuccessManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate Client Success Manager at Butterfly Network. Manage client relationships. Drive customer retention”
Industry & Context.
What You'll Do.
Manage client relationships
Drive customer retention
Ensure customer satisfaction
Facilitate value realization
Full Job Description
Company Description Founded by Dr. Jonathan Rothberg in 2011, Butterfly Network is a digital health company with a mission is to democratize medical imaging by making high-quality ultrasound affordable, easy-to-use, globally accessible, and intelligently connected, including for the 4.7 billion people around the world lacking access to ultrasound. Butterfly created the world's first handheld single-probe, whole-body ultrasound system using semiconductor technology, Butterfly iQ. The company has continued to innovate, leveraging the benefits of Moore’s Law, to launch its second generation Butterfly iQ+ in 2020, and third generation iQ3 in 2024 – each with increased processing power and performance enhancements. The disruptive technology has been recognized by TIME’s Best Inventions, Fast Company’s World Changing Ideas, CNBC Disruptor 50, and MedTech Breakthrough Awards, among other accolades. With its proprietary Ultrasound-on-Chip™ technology, intelligent software, and educational offerings, Butterfly is paving the way to mass adoption of ultrasound for earlier detection and remote management of health conditions around the world. Joining Butterfly is the opportunity to redesign the future of healthcare through the power of technology. Embark on a journey with us to maximize global impact, motivated by the idea that our products will change the lives of millions, along with the people you love. Job Description We are looking for a highly driven Associate Client Success Manager passionate about changing healthcare for the better. On the Client Success team you will serve as a trusted advisor to the largest and most noteworthy institutions in healthcare, helping them achieve maximum value from the Butterfly platform. As part of our team, your core responsibilities will be: Ensure an optimal onboarding experience and enable early product adoption for new enterprise customers through training needs assessment, plan development, and execution. Act as a conduit for recomm
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