GLG
Associate,ClientSolutions
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“Associate, Client Solutions at GLG. Skills: Client service, Sales, Account management, B2B sales. Expand GLG Councils. Explain GLG’s value proposition”
What You'll Achieve.
revenue growth opportunities; ensure retention on existing
Industry & Context.
Passion for problem -solving
What They're Looking For.
Must Have
Bachelors degree, Excellent communication skills, fluency in English, 1 to 3 years of work experience in client-facing, account management or B2B sales roles, Demonstrated resilience, commitment to continuous learning, results-driven mindset, genuine passion for driving and adapting to change, Passion for problem -solving in a client service role, Demonstrated commercial acumen and interest, Sales, negotiation, networking with high-end and/or Business development, corporate development, product development, Product and project management, Ability to multi-task and prioritise activities effectively, ensuring a high level of accuracy and attention to detail
What You'll Do.
Explain GLG’s value proposition
Engage Council Members
Support senior team members
Learn compliance policies
Execute custom projects
Engage with clients daily
Maintain accountability for client projects
Collaborate with Business Development team
Program live event content
How You'll Work.
Team & Collaboration
Work closely with clients; Work in teams across industries; Collaborating with our Business Development team; Collaborating closely with senior team members
Communication Scope
Excellent communication skills; fluency in English
Process & Methodology
Project management
Full Job Description
Our Client Solutions Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the professional services firm industries on the critical decisions they make every day. These custom learning solutions include phone consultations and one-on-one meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives. Client Solutions Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of on-the-ground experience. Client Solutions Associates themselves also develop into subject matter experts across industries and topics via their client service role. In this role, you will undergo comprehensive training of which some of the key initial responsibilities include: Expanding GLG Councils and learning to effectively and clearly explain GLG’s value proposition and business model to leading industry thought leaders; Engaging Council Members on a daily basis to understand their capabilities and knowledge on specific client requests; Supporting senior team members on all aspects of client engagements; and Learning our compliance policies and procedures to protect the integrity of client engagements. As you progress in this role you will gain more autonomy by: Executing custom projects across client firms – including consultations, surveys, and special projects; Continuing to expand GLG Councils; Engaging with clients daily to understand their needs and provide exceptional service; Maintaining accountability and responsibility for client projects and overall client experience; Collaborating with our Business Development team on revenue growth opportunities and ensure retention on existing accounts; Collaborating closely with senior team members to program live event content for Greater China as well as more broadly distributed virtual event
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