GLG
Associate,ClientSolutions
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“Associate, Client Solutions at GLG. Skills: client service, recruiting, communication, project management. Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods.. Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits.”
What You'll Achieve.
drive successful client outcomes; achieve monthly/quarterly targets; exceed personal weekly, monthly, and quarterly commercial targets; contribute to revenue and broader commercial success
Industry & Context.
critical thinking skills; problem-solving skills
Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations
What They're Looking For.
Must Have
Bachelor's degree or higher, 6 months to 2 years of work experience in recruitment, internet/market research, outreach, partnership, client-facing, sales, or account management roles, Excellent communication skills and fluency in written English, Confident and communication (oral and written), interpersonal & problem-solving skills and motivation to work on the phone daily with Network Members and potential recruits., Eagerness to learn about new topics, industries, and companies., Desire to work in a fast-paced, collaborative, team environment where we strive to provide an excellent experience for experts and clients., Hustle and tenacity to work responsibly and manage multiple, simultaneous tasks and prioritize effectively, given that client priorities shift quickly at GLG., High motivation to exceed personal weekly, monthly, and quarterly commercial targets., Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations, Demonstrate the ability and initiative to handle increasing responsibility over time
What You'll Do.
Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone
Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members
including scheduling all calls with your new recruits.
Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful client outcomes.
Building your understanding of client strategies
various industry sectors
and value chains to identify and vet the best experts for client projects.
Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fitment for client projects.
How You'll Work.
Team & Collaboration
Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful client outcomes.; Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.
Communication Scope
fast-paced communication; thought partners with leading professionals; communication; oral and written communication; interpersonal skills
Process & Methodology
owning the project lifecycle, project management
Full Job Description
This role is based at our Mumbai office at BKC. Candidates from Mumbai may apply. The role follows a hybrid model of working (3 days work from office and 2 days work from home) Job Summary: Overview of the Role: Client Solutions GLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals across industries for client deliverables. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed in your role. Over time, basis consistent performance, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills. Key Associate Responsibilities Include (but are not limited to): Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods. Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits. Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations to drive successful cl
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