BMO Capital Markets

Capital Markets

Associate,ClientOnboarding

$80–80k Toronto, Ontario, Canada Salaried Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Associate, Client Onboarding at BMO Capital Markets. Skills: Client Onboarding, Capital Markets, Regulatory Compliance. Execute new client onboarding requests. Oversee and refine client onboarding processes”

What You'll Achieve.

Streamline the capture of onboarding requirements; Enable seamless service delivery, product provisioning, and revenue generation; Deliver the highest standard of service to clients; Enhance the overall client experience; Deliver exceptional service; Maintain robust risk management practices; Achieve minimal operational defects or gaps; Accelerates the client acquisition process; Reduces reputational and financial risks; Maintains relationships with regulators; Ensures adherence to AML regulations

Industry & Context.

Capital Markets
Problems you'll solve

Provide guidance and problem-solve issues and challenges; Investigating and resolving issues promptly; Conflict management and resolution skills

Eligibility Requirements

High stress regulatory environment, Constantly changing expectations, Close regulatory and audit scrutiny, Work long hours

What They're Looking For.

Must Have

Minimum of 2+ years of relevant experience in a Capital Markets support role, In-depth knowledge of trading products across Global Markets, In-depth knowledge of Investment and Corporate Banking products, Solid understanding of AML risk, trends, legislation, ML detection methodologies, regulatory expectations, risk management frameworks, and operational risk principles, Working knowledge of key regulations, including CIRO, FINRA, FATCA/CRS, Dodd-Frank, SEC Security-Based Swaps, Canadian Trade Reporting, and NI 93-101

Nice to Have

Master’s degree, CFA, or CPA designation

What You'll Do.

Execute new client onboarding requests

Oversee and refine client onboarding processes

Implement appropriate controls

Drive continuous improvements

Manage escalations effectively

Maintain client privacy and confidentiality

Represent Client Enablement function

Review and monitor service performance

Develop and implement actionable plans

Ensure compliance with regulations

Transition toward globally integrated onboarding model

Support implementation of technology solutions

Prepare and deliver management reporting

How You'll Work.

Team & Collaboration

Work in close collaboration with clients and various internal and external teams; Partnering with key support functions; Establishing and maintaining productive working relationships with key stakeholders; Partnering with Operational Excellence and other teams; Collaborate with other units; Collaborate with second-line teams and other stakeholders; Serve as a representative on key projects; Collaborate effectively and build relationships with stakeholders across all organizational levels; Interact on a cross functional basis with other groups and with clients

Communication Scope

Outstanding verbal and written communication skills

Process & Methodology

Oversee COB staff participation in project-related activities

Full Job Description

Application Deadline: Address: 100 King Street West Job Family Group: Capital Mrkts Sales & Service BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets **ROLE SUMMARY** _**Mandate:**_ The Client Onboarding (COB) function serves as a centralized hub, working in close collaboration with clients and various internal and external teams across Capital Markets. Its primary purpose is to streamline the capture of onboarding requirements to enable seamless service delivery, product provisioning, and revenue generation. By utilizing a centralized onboarding model and partnering with key support functions—such as KYC, Legal, Credit, Central New Accounts, Operations, and the front office—COB is committed to delivering the highest standard of service to clients and enhancing the overall client experience. As a member of the Client Onboarding team supporting the Global Markets line of business, the Associate will be responsible for: 1) Delivering Exceptional Service: Ensuring outstanding service levels for internal sales teams and external clients while maintaining robust risk management practices. The Associate will oversee the end-to-end onboarding process, including coordination with groups beyond their direct supervision. 2) Building Strong Relationships: Establishing and maintaining productive working relationships with key stakeholders to foster collaboration and effective communication. 3) Driving Continuous Improvement: Partnering with Operational Excellence and other teams to identify opportunities for improvement and enhance the function’s efficiency and service delivery. Standardized processes are critical to providing consistent, timely, and high-quality service to the client base. BMO is committed to adhering to regulatory requirements mandated by governing agencies across all geographic loc

Free ATS check

Applying for this Associate, Client Onboarding role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about BMO Capital Markets?

Real rants from real employees. Read before you apply.

Read Company Rants →