Delivery Hero
E-Commerce
Associate,BusinessAnalystandOperations
“Associate, Business Analyst and Operations at Delivery Hero. Skills: Vendor operations, Data analysis, Process improvement. Lead onboarding sessions. Lead training sessions”
Industry & Context.
Root cause analysis; Troubleshooting
Travel to vendor locations
What They're Looking For.
Must Have
1–2 years of experience in Operations, 1–2 years of experience in Retail Management, 1–2 years of experience in Supply Chain, 1–2 years of experience in E-commerce, Microsoft Excel command, Google Sheets command, Troubleshoot basic technical issues independently, Willingness to travel frequently to vendor locations
Nice to Have
Experience working with supermarkets, Experience working with grocery retailers, Experience working with FMCG
What You'll Do.
Lead onboarding sessions
Lead training sessions
Track operational metrics
Collaborate with Account Management team
Execute improvement plans
Guarantee accurate product listings
Conduct onsite spot checks
Perform manual inventory reconciliation
Identify failure patterns
Propose data-driven solutions
Collaborate with cross-functional teams
Roll out feature enhancements
Roll out new initiatives
Serve as first line of support
Troubleshoot technical issues
How You'll Work.
Team & Collaboration
Account Management team; Cross-functional teams
Communication Scope
Explain technical concepts
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