AssociateAnalyst-Collections(Germanspeaker)

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Associate Analyst – Collections (English and German Language) You will be required in the office on Tuesdays, Wednesdays, and Thursdays, with flexibility on Mondays and Fridays. This is a full-time position. Are you ready to play a key role in supporting the customers of the world’s most iconic entertainment companies? Hasbro is seeking a detail-oriented customer service professional to support our Credit Collections Team in providing top-class customer focus. As our Associate Analyst - Collections, you will play a pivotal role in ensuring that invoices and chargebacks are paid promptly in line with Hasbro customers’ payment terms. This role demands a strong command of Credit Collections, attention to detail, and customer orientation, paired with excellent communication and influencing skills. You must be able to confidently speak English and German, and any other European language will be advantageous. Job Responsibilities: • Ensure that invoices and chargebacks are paid promptly in line with Hasbro customers’ payment terms by contacting the customers before the due date using telephone and email • If invoices are not paid on or before the due date, identify the overdue and take appropriate follow-up action • Establish and maintain a good working relationship with Hasbro customers to facilitate prompt payment and identify issues quickly • Establish and maintain a good working relationship with the other departments in Hasbro • Obtain remittances from Hasbro customers so that the Accounts Receivable team can apply payments correctly • Reconcile